According to records at many traditional markets in Hanoi such as Dong Xuan market, Long Bien market or people's markets in Yen Hoa and Dong Da wards, the image of sellers placing loudspeakers to announce bank transfers next to counters is gradually becoming familiar. Every time customers pay via QR code, the device immediately issues a notification that the money has entered the account.
Ms. Nguyen Thi Hanh - a small trader selling clothes at Trung Kinh market (Hanoi) said that before, when customers transferred money, she often had to open her phone to check each transaction. This caused sales to be interrupted, especially during peak hours.
Since using the loudspeaker to announce the transfer, just hearing the announcement is enough to know that the money has entered. No need to check the phone continuously, so sales are faster, avoiding confusion," Ms. Hanh shared.
Not only using transfer notification loudspeakers, many small stores also apply sales management applications on phones or tablets to track revenue, manage inventory and statistics of transactions during the day.
Mr. Tran Van Minh - owner of a food store in Cau Giay ward said that using sales management software helps the store control the amount of goods imported and sold well. "Previously, recording books was quite confusing and easy to make mistakes. Now the software automatically summarizes revenue and inventory, so management is more convenient," Mr. Minh said.
According to small traders, the cost to use these technology utilities is not too high, while it brings many benefits such as reducing transaction check time, limiting errors and helping to make business management clearer.
Reality shows that digital tools are becoming increasingly popular in the buying and selling activities of small traders and business households. However, for the application to be synchronously popularized and help people use digital platforms effectively, there needs to be support programs and guidance from management agencies and technology businesses.
In that context, the Ministry of Science and Technology, the Ministry of Industry and Trade have coordinated with the People's Committee of Thai Nguyen province and digital technology businesses and banks to implement a pilot program to support wholesale and retail stores and household businesses to digitally transform in the locality.
Talking to Lao Dong Newspaper, Mr. Nguyen Phu Tien - Deputy Director of the Department of Digital Economy and Society (Ministry of Science and Technology) said that the program is implemented to support business households, wholesale and retail stores to gradually access and apply digital technology in production and business activities. Thereby contributing to improving management efficiency, transparency of transactions and market expansion.
In essence, the program is implemented in the direction of digital technology businesses directly accompanying business households. Businesses will specifically guide each household on how to digitally transform, assess the level of readiness, and thereby propose solutions suitable to the scale and specific operations of each establishment," Mr. Tien informed.
A notable point of the program is that business households are supported free of charge for about 6 months when using digital platforms provided by businesses, including sales management solutions, electronic invoices, digital signatures...
The program aims to be implemented by June 2026, striving for about 15,000 business households in Thai Nguyen province to access and use digital software and platforms.
