Outstanding growth in both scale and efficiency
In the first 9 months of 2025, VietinBank continues to implement synchronous solutions, growth in scale combined with improving cost efficiency, strictly controlling asset quality..., thereby achieving impressive business results, safe and sustainable growth:

Regarding scale:
- Total assets reached VND 2,762 trillion, up 15.8% compared to the end of 2024.
- Outstanding loans reached VND 1,991 trillion, up 15.6% compared to the end of 2024, higher than the credit growth rate of the whole industry (13.4%); growth in all segments ofurrent and retail, focusing on essential production and business activities, trade services, import-export, consumer loans, etc.
- The ratio of bad debt/ outstanding loans is controlled at 1.09%, down from the end of the second quarter of 2025 and the end of 2024. The bad debt coverage rate is high - 176.5%, continuing to strengthen the financial reserve buffer for VietinBank.
- Customer deposits reached VND 1,776 trillion, up 10.5% compared to the end of 2024. Of which, CASA capital reached VND 445.8 trillion, up 11.7% compared to the end of 2024. The CASA/total mobilized capital ratio reached 25.1% (up 0.3 percentage points compared to the end of 2024).
- VietinBank continues to improve operational efficiency and optimize operating costs, promote digital transformation and key projects of the bank such as improving service quality/quality of personnel; prioritizing business promotion activities...; CIR ratio at 27.2%, equivalent to the end of 2024.
Regarding effectiveness:
- Risk-added debt collection reached VND6.8 trillion, up 12.9% over the same period in 2024.
- Total operating income reached VND63.9 trillion, up 5.4% over the same period in 2024, continuing to be Top 1 in the banking industry.
- Purely profit from business activities before credit risk provision costs in the first 9 months of 2025 reached VND46.5 trillion, up 4.1% over the same period in 2024, continuing to be the highest in the banking industry. The accumulated credit risk provision cost in the first 9 months of 2025 was VND 16.9 trillion, down 32.6% over the same period in 2024 thanks to VietinBank's strict control of credit quality. Pre-tax profit reached VND 29.5 trillion, up 51.4% over the same period in 2024, reaching the Top 2 banking industries.
- Liquidity ratios are controlled at a safe level, in compliance with the regulations of the State Bank.
Continue to strongly implement comprehensive digital transformation

In addition to business results, VietinBank continues to strongly implement digital transformation activities. At the end of the third quarter of 2025, 45 initiatives (business & platform) were launched, of which 17 initiatives/go-live capabilities in the third quarter of 2025, focusing on digitalizing services, applying technology, improving experience and operational efficiency such as Online home loans, eKYC KHDN, Merchant platform, SWIFT, cross-selling products. With these solutions, customers can quickly and easily experience VietinBank's digital products and services on a modern, safe and flexible technology platform.
In addition to business initiatives, VietinBank also focuses on platform initiatives on information technology, infrastructure investment, data, operations, and risk management to enhance technological power, improve data capacity, increase safety, security, and modernize information technology infrastructure; at the same time, continue to focus on training and improving the quality of human resources to serve VietinBank's digital transformation.
With the above results, VietinBank aims to increase business efficiency, optimize operating costs, improve customer experience, diversify income sources, create sustainable/differential competitive advantages in the market.