Citizen
Cases where agencies and units are entitled to refuse to provide information
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According to the Law on Access to Information (amended), agencies and units are entitled to refuse to provide information when the information requested exceeds their ability to respond.
Citizens are provided with information without having to pay fees or charges
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According to the Law on Access to Information (amended), citizens are not required to pay fees or charges for information provided, unless otherwise provided by relevant laws.
Family excitedly experiences smart healthcare at Digital Citizen Station
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Located right in densely populated areas, the Digital Citizen Station is gradually bringing digital utilities, public-private services and smart medical solutions closer to the people.
Regulations on handling inaccurate public information
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When detecting that the information created by them has been disclosed inaccurately, the agency or unit is responsible for correcting and disclosing the corrected information.
Picking up an iPhone, a citizen handed it over to the ward police to return it to the person who dropped it
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Khanh Hoa - Bao An Ward Police have just received and returned lost property to people.
Officials strongly shift from management thinking to serving citizens
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Khanh Hoa - Locality requests cadres, civil servants, and public employees to strongly shift from "management" thinking to "service", from "response" to "proactive service"...
A ward in Da Nang considers awarding the title of Typical Citizen
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Da Nang - An Hai Ward has just issued regulations on considering and awarding the title "Exemplary Citizen", a relatively new approach at the grassroots level.
Village elders in the Fatherland's fence are proud to exercise citizenship
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Lam Dong - On election day, elder Dieu Sranh in Bon Bu Nung, Quang Truc border commune, wearing traditional costumes, radiantly went to vote in the border area of the Fatherland.
Rights of female citizens when participating in military service according to the latest regulations
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Female citizens who voluntarily perform military service are entitled to benefits in terms of enlistment conditions, leave regime, discharge allowance, study, employment...
Deported foreigners are allowed to bring legal assets out of Vietnam
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The Government stipulates penalties for deportation and management of foreigners violating Vietnamese law during deportation procedures.
Public Security obligations in 2026 and policies citizens participate in and enjoy
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Citizens participating in performing the duties of the People's Police (CAND) will enjoy regimes and policies according to current legal regulations.
New proposal on citizens not being able to access information
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At the time information belonging to state secrets is declassified, citizens are entitled to access according to regulations.
Citizens reflect that the Department of Education and Training listens to the phone silently when there are opinions about extra classes and tutoring
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Some citizens reflected to the Ministry of Education and Training (MOET), expressing dissatisfaction with the Department of Education and Training's response when there were recommendations on tutoring and extra classes.
Many new regulations on citizen reception, settlement of complaints and denunciations
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The Law Amending and Supplementing a Number of Articles of the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations has supplemented many important regulations.
Government Inspectorate responds to petition on regulations on citizen reception responsibilities
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The Government Inspectorate has just responded to voters about reviewing regulations related to citizen reception responsibilities.
