Public services
Lao Cai highland commune officials bring public services to hospital beds
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Lao Cai - Instead of waiting for people to come to the headquarters, Coc San commune officials proactively bring dossiers to their homes, helping to solve administrative procedures more conveniently.
Integrating administrative procedures through public service portals, saving about 5,640 billion VND
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The National Public Service Portal integrates and provides online public services for 3,745 administrative procedures, estimated to save about 5,640 billion VND in 2025.
Ministry of Home Affairs guides on allowances for Directors of Commune Service Centers
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The Ministry of Home Affairs has just responded to a proposal on the regime of position allowances for the Director and Deputy Director of the Commune Service Service Center.
Shock team brings public services closer to the people, supports social insurance procedures at home
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Public services are brought closer to people through shock teams, helping to make administrative procedures more convenient and minimize travel.
People participate in evaluating 50 public service groups in Hanoi
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Hanoi - From June 2026, Hanoi residents can directly assess the quality of 50 public service groups through the HIHUB independent survey portal.
Ministry of Public Security responds to online passport files "being processed" for many months
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The Ministry of Public Security responds to citizens' questions about the online passport files being "handled" for many months.
Ministry of Agriculture and Rural Development handles 75,348 administrative procedure dossiers in May
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In May 2026, the Ministry of Agriculture and Environment processed 75,348 administrative procedure dossiers, the rate of early and on-duty results reached 99.99%.
The Government will popularize Digital Citizen Stations nationwide from January 2027
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The model of Digital Citizen Station is directed by the Government to study and deploy universalization in the spirit of bringing public service utilities and digital healthcare to serve people's lives.
Lao Cai ranks 9th in the country in terms of satisfaction with public administrative services
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Lao Cai - The province ranks 9th nationwide in the index of people's satisfaction with the service of state administrative agencies in 2025.
Online public services will be evaluated by people's satisfaction
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The draft National Standard on online public services aims to build specific indicators, taking people's satisfaction level as a measure of quality.
Strictly prohibit obstructing and threatening requesters and information providers according to the law
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The Law on Access to Information (amended) just passed by the National Assembly has regulations strictly prohibiting obstruction, threat, and retaliation against requesters and information providers...
Online public services will be standardized for people to easily use
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The development of a common set of standards is expected to improve the quality of the online public service platform.
Officials bring computers and printers down to the hamlets to serve administrative procedures for people
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Ca Mau - On weekends, Vinh Trach ward officials go down to hamlets to carry out paperwork for people. The atmosphere at the dossier receiving point is bustling and close.
Elderly people can also easily access online public services
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The Public Administration Service Center in Hanoi is proactively supporting the elderly to get closer to online public services.
Case of Deputy Director of Public Service Center being a civil servant
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According to the Ministry of Home Affairs, cases of being transferred and appointed to hold the position of Deputy Director of the Public Service Center are identified as management officials.
