Complaints

Rare case in Quang Ninh: People drive the wrong car for 7 days before finding out

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Quang Ninh - Two rare people who accidentally drove each other's motorbikes from the 29th of Tet to the 7th day of the first lunar month discovered the incident and reported it to the police.

Cases of temporary suspension, suspension of complaint resolution

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The competent person suspends the settlement of complaints in cases where the complainant withdraws the entire complaint or the case is no longer eligible for settlement.

The authority to resolve complaints of the Chairman of the Commune People's Committee

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The Chairman of the Commune People's Committee has the authority to resolve initial complaints against his administrative decisions, of the person in charge under his direct management.

Civil servants complaining about Cam Xuyen Medical Center have agreed to take on duties

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Ha Tinh - After complaining about the lack of transparency in the arrangement of officials to the Health Station, the latest development is that 2 complaining officials have received their assignments according to their wishes.

Chairmen of commune-level People's Committees must meet citizens at least 2 days/month

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The Law on Citizen Reception clearly stipulates that the Chairman of the People's Committee at the commune level must receive citizens at the citizen reception location for at least 2 days in 1 month.

Authority to resolve complaints against decisions of social insurance agencies

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A reader with email hangngan@gmail.com asked: Which person or agency has the authority to resolve complaints against decisions of social insurance agencies?

Working Group No. 2 of the Government Inspectorate works with the People's Committee of Nghe An province

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Nghe An - Working Group No. 2 of the Government Inspectorate worked with the People's Committee of Nghe An province on handling complaints and denunciations.

The Chairman of the Provincial People's Committee receives citizens once a month, then must listen and direct the resolution

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The Chairman of the Delegation Work Committee said that the responsibility of the leader is very high and the authority to handle the matter of the leader is very important.

More than 261,000 people have come to state administrative agencies to complain, denounce, and make recommendations

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In 2025, 261,566 people will come to state administrative agencies to complain, denounce, petition, and reflect, a decrease of 28% compared to 2024.

Requesting ministries, branches and localities to report on the work of receiving people and handling complaints

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The Government Inspectorate requested ministries and localities to report on the work of receiving citizens, handling complaints and denunciations.

Government Inspectorate handles 408 complaints and recommendations on the National Public Service Portal

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In the second quarter, the Government Inspectorate received, processed and responded to 408/408 petitions and recommendations on the National Public Service Portal's petition reflection system.

Unexpected details of the case of a business complaining to Vinh City People's Committee for being fined 130 million VND

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Nghe An - Regarding the case of Kim Thi Real Estate Joint Stock Company complaining to Vinh City People's Committee, 2 administrative violation records appeared for 1 case.

Authority to resolve complaints of Chairmen of People's Committees at provincial and commune levels

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The Chairman of the People's Committee at the commune level resolves denunciations of violations of the law in the performance of public duties of deputy cadres and other civil servants appointed and directly managed by him.

The Government Inspector General works with 4 localities on prolonged and prolonged complaints and denunciations that exceed the level

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Can Tho - According to Government Inspector General Doan Hong Phong, these cases must be resolved before June 30, 2025.

Prioritize the final handling of long-term complaints and denunciations

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The Government Inspector General directs the work of receiving citizens to resolve complaints and denunciations, prioritizing the final handling of long-term cases.