The Government Inspectorate has just sent a document to ministries, ministerial-level agencies, agencies under the Government; People's Committees of provinces and centrally run cities on reporting the results of citizen reception, complaint and denunciation settlement in 2025 to serve the 10th Session of the 15th National Assembly.
According to the document, to ensure the development of the Government report is correct and has sufficient content as required by the National Assembly, the Government Inspectorate recommends that ministries, branches and localities have a number of contents:
Regarding citizen reception data of heads of administrative agencies, it is necessary to clearly state the results of citizen reception. Localities synthesize data according to new administrative units after the merger.
"Regarding the results of reviewing and resolving pending, complicated and prolonged complaints and denunciations, and civil complaints at central agencies: It is recommended that localities continue to review and report the results of resolving newly arising complaints and denunciations, in addition to 226 cases according to the Conclusion of General Secretary To Lam in Notice No. 142-TB/VPTW dated March 20, 2025 of the Central Party Office" - the document stated.
Regarding policies and laws that are still inadequate, not suitable to reality, and are the cause of complaints and denunciations, it is necessary to clearly state the content, articles, and specific clauses in which documents...
Analyze the main causes of existence and limitations (subjective and objective causes; main causes, common causes), responsibilities of agencies, organizations, units and leaders for existing problems and limitations.
Regarding the data finalization time and reporting deadline: The data report from August 1, 2024 to July 31, 2025 will be sent to the Government Inspectorate before August 5, 2025 to serve the 10th session of the National Assembly.
