The message contained unusual links such as: https://j8sk.vip/doidiemVCB;https://j8sk.vip/doidiemvietcombank; https://j8sk.vip;...
If clicking on the link in the message, customers will be directed to the fake Vietcombank website and are required to follow the instructions to exchange gifts/receive a refund from accumulated points.
If customers enter personal information, card numbers, OTP codes, scammers can steal information to spend or link the customer's card to the scammers' mobile device, thereby appropriating money in the card.
This is a scam and fake brand messages that have been continuously warned by authorities and Vietcombank. To ensure the safety of customers' assets, VIETCOMBANK SCHEDULE HANDLAND BRANDICH WARRORY:
1. TUYET DOOR DOES not provide confidential information (card information, OTP code) to anyone. Vietcombank DOES not require customers to provide service security information in any form.
2. TUYET DO USEN access strange links sent via email, text messages or social networks. Vietcombank DOES not send electronic messages or messages containing links to customers.
3. Note to read the OTP notification message carefully to detect any unusual signs. The OTP code notification always contains information about the purpose of the card transaction and the name of the unit issuing the card transaction.
4. In case customers accidentally enter card information into the fake website, they need to perform an emergency card lock by contacting the hotline 1900545413 or accessing the VCB Digibank application and performing the operations as instructed here.
5. Customers can only contact and receive information through Vietcombank's official channels.
At the same time, please regularly follow the Risk Warning section on Vietcombank's official website to get updated information about the latest fraud tricks, joining hands to protect online transaction safety.
The end of the year is an occasion when customers often make many transactions, so the subjects will also increase various sophisticated scams to take advantage of lack of vigilance and loopholes to defraud and illegally appropriate property. Therefore, customers need to pay close attention and be extremely vigilant to avoid scams from bad guys. Vietcombank has, is and will always accompany and protect the safety of customers' assets and transactions.
