The above sharing was mentioned by Mr. Bui Hai Quan - Vice Chairman of the Board of Directors of Vietnam Prosperity Joint Stock Commercial Bank (VPBank) at the International Conference on Artificial Intelligence and Semiconductors (AISC) 2025.
For the first time in Vietnam, an international conference on AI & semiconductors was held with the participation of global names such as Google, NVIDIA, IBM, Meta, Intel, TSMC, Samsung, MediaTek, Tokyo Electron, Panasonic, Qorvo, Marvell and technology corporations from Silicon Valley (USA).
The conference was accompanied by many large enterprises such as Vietnam Prosperity Joint Stock Commercial Bank (VPBank), FPT Group, IBM, VNPT, gathering more than 1,000 influential leaders and experts. AISC 2025 in Vietnam will focus on discussing outstanding information about AI, practical experiences from large organizations, and the potential for cross-border business connectivity.
Digital banking, no branch, serves 5 million customers
According to VPBank's Vice Chairman of the Board of Directors, future banks - Bank in the Future - will be smart, proactive and highly personalized to achieve higher efficiency, more security and focus more on customers. AI-based financial ecosystems not only predict customer needs but also promote financial inclusion, improve risk management and build deeper customer relationships.
"Realizing the role of technology and AI early, VPBank has chosen to master the technology, instead of simply following the market" - VPBank Vice Chairman Bui Hai Quan emphasized.
VPBank focuses on building an Ecosystem model - a seamless and strong digital ecosystem. In order to closely connect member companies in the group, with multi-sectoral activities from banking to consumer finance, securities, digital insurance, and some other multi-service platforms. All member companies take technology as the focus.
Cake by VPBank is a typical example. This digital bank without a branch was launched in early 2021, now with only 250 employees, but serves up to 5 million customers, handling an average of 700,000 credit applications per month. Contributing to the success of Cake by VPBank is the application of technology and AI right from its inception. Cake uses more than 20 scoring models, customer behavior assessment models, building the first LLM ( Chatbot/Voicebot) system among Vietnamese banks.
In February 2025, Cake was recognized by The Asian Banker Global (TAB Global) in the Top 100 leading digital banks in the world. At the same time, it was also honored as the "Best Digital Bank in Vietnam".
With a clear and consistent strategic orientation, other "digital pieces" of VPBank are increasingly developing and actively contributing to the general ecosystem. VPBank NEO application attracts more than 10 million users, processing about 600 million transactions per year.
OPES, a digital insurance company in the non-life insurance sector, achieved revenue of VND 2,600 billion in 2024 with only 110 employees. Be - started out as a ride-hailing application - has now become a leading super app operated by a team of 100% Vietnamese, serving 12 million users with tens of millions of transactions per month.
According to VPBank representative, the bank clearly defines its strategic vision in becoming a bridge to bring Vietnam deeply integrated with the world, through strong digital platforms, bringing the most advanced technology to Vietnam. At the same time, introduce Vietnam's technological and innovation capabilities to the international community.
"Vietnam has a 4,000-year opportunity to develop AI and semiconductors"
Sharing about opportunities in the new era, Dr. Christopher Nguyen - founder of Aitomatic, co-organizer of AISC 2025, emphasized that Vietnam has a "one-off opportunity every 4,000 years" to develop AI and semiconductors.
"The efforts of the Vietnamese Government in promoting the development of AI and semiconductors are showing the right direction, in line with the shifting trend of the global technology value chain" - Dr. Christopher Nguyen commented.
According to the founder of Aitomatic, Vietnam is on the right track in promoting AI and semiconductors, in line with the shifting trend of the global value chain.
According to Mr. Vu Quoc Huy, Director of the National Innovation Center (NIC), with the desire to turn Vietnam into a global technology development hub, the Government is making efforts to promote innovation and develop high-tech industries, especially AI and semiconductors.
In addition to the "real-life" sharing from VPBank's Vice Chairman of the Board of Directors, the opening session of the AISC 2025 Conference brought academic perspectives on the intersection between AI and semiconductor technology from scientists.
