Launch of PVcomBank Premier Lounge

Thạch Lam |

Recently, Vietnam Public Joint Stock Commercial Bank (PVcomBank) officially put into operation PVcomBank Premier Lounge at Da Nang International Airport.

PVcomBank Premier Lounge at Da Nang International Airport offers a high-class service space for Priority Banking Service members. PVcomBank Premier Lounge will serve customers from 7am to 8pm every day of the week.

Chinh thuc ra mat phong cho PVcomBank Premier Lounge tai Cang hang khong Quoc te Da Nang. Anh: PVcomBank
Official launch of PVcomBank Premier Lounge at Da Nang International Airport. Photo: PVcomBank

Located right at gate D3, hall T1 of the domestic departure terminal, PVcomBank Premier Lounge is easily recognizable by its striking colors. The lounge impresses with its luxurious and sophisticated design, harmoniously combining aesthetic elements from color to lines.

Aiming to serve the Priority Banking Service Member customer group, PVcomBank focuses on minimalism to increase the efficiency of using 3 open sides, helping customers enjoy a panoramic view, receive natural light from many directions, bringing a feeling of relaxation before each flight.

Compared to the waiting rooms inside the security check area, this is an advantage for PVcomBank because the Bank will serve a variety of customer groups, including passengers with flights as well as relatives and partners who see off or pick up guests. After checking in and dropping off luggage, customers can relax, rest and enjoy priority services in a luxurious, comfortable space or hold meetings and handle work before departure.

Inside the waiting area, PVcomBank harmoniously and reasonably arranges utility systems including: high-speed Wi-Fi, diverse buffet counter, massage chairs, digital channel experience area...

All services are designed to meet customer needs to a high standard with the capacity to serve up to 30 customers at the same time.

With LED screens displaying detailed flight information and an announcement system that connects directly to the operations center of Da Nang International Airport, customers can relax or work with peace of mind, while still monitoring their flight schedules fully and accurately.

In addition, to improve service quality for each segment, PVcomBank Premier Lounge arranges Private rooms to serve high-end customers.

Here, in addition to a private space for relaxation and work, customers are also served by a private receptionist when they need to eat or drink, or use technological devices... and receive direct support and advice from Priority Customer Service Directors on the Bank's exclusive financial solutions.

This also contributes to providing customers with a complete, seamless experience when learning about the product and service ecosystem at PVcomBank.

Phong cho PVcomBank Premier Lounge phuc vu da dang cac nhom khach hang, bao gom ca hanh khach co chuyen bay va nguoi than, ban be di tien, don khach. Anh: PVcomBank
PVcomBank Premier Lounge serves a variety of customer groups, including passengers on flights and relatives and friends who see off and pick up guests. Photo: PVcomBank

Speaking at the opening ceremony, Ms. Nguyen Thuy Hanh, Deputy General Director, Director of PVcomBank Personal Customer Division emphasized: “PVcomBank understands that for Priority Banking Service members, time is especially valuable.

Therefore, the time spent at PVcomBank Premier Lounge before departure is not only for resting and relaxing but also a place for customers to meet, connect and interact with fellow travelers who share the same passion, to share about lifestyle, opportunities for success and upcoming exciting journeys.

We hope that PVcomBank Premier Lounge will be a place to connect the quintessential values, the character, vision and talent of businessmen, to contribute to the development of an increasingly prosperous country."

As one of the first customers to experience it, Ms. Nguyen Thi Do Quyen expressed her impression of the PVcomBank Premier Lounge: “I have been to many business lounges at domestic and international airports, but this is the first time I have used a lounge outside the security check area.

This has helped me optimize my precious time before each flight because many times, I really want to meet and chat longer with relatives, friends, or even have a quick meeting with partners without being limited by security regulations at the airport. PVcomBank Premier Lounge is really worth experiencing for passengers with the same needs as me."

Khong gian rieng tu va cac dich vu dac biet danh cho khach hang Private. Anh: PVcomBank
Private space and special services for Private customers. Photo: PVcomBank

To use the service at PVcomBank Premier Lounge, PVcomBank Priority Banking Service members only need to provide their citizen identification or passport. Other PVcomBank customers can convert accumulated PVOne points to receive evouchers to use the service, with a conversion rate of 450,000 PVOne points/01 evoucher, equivalent to one use.

Thạch Lam
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