VNPT ICS - an effective information bridge between the government and the people

Hoàng Anh |

In the era of Industry 4.0, the rapid, accurate and effective two-way transmission of information between local authorities and people is an urgent requirement and in line with the general development trend in the world as well as the national information strategy goals to 2025, vision 2030 of the Government in Vietnam.

Understanding this urgent need, VNPT Group has introduced to the market the Intelligent Communication System (VNPT ICS). VNPT ICS is built on the 4.0 technology platform and cloud computing, integrated with artificial intelligence (AI). This is a comprehensive solution to support grassroots broadcasting activities (TTCS) from the provincial, district to commune levels, helping to optimize the process of organizing, editing and broadcasting through the information technology and telecommunications (IT-VT) application system.

VNPT ICS allows TTCS officers to edit news and broadcast it through loudspeakers or post it on public electronic bulletin boards. The system synchronizes loudspeaker clusters and electronic bulletin boards across the province/city, while supporting statistics, reporting and data sharing with the central system. In addition, VNPT ICS integrates a mobile application, helping officers easily edit, operate and update information anytime, anywhere. The product's outstanding feature is the use of AI to convert text to speech (Text to Speech), allowing automatic recording and scheduling, flexibly meeting information needs.

VNPT ICS - Cầu nối thông tin hiêu qua giữa chinh quyền va người dân. Anh: VNPT
VNPT ICS - An effective information bridge between the government and the people. Photo: VNPT

In particular, the system uses 3G/4G technology to transmit audio signals, overcoming the limitations of traditional broadcasting systems such as noise interference, dependence on weather or line quality, FM radio coverage, ensuring security according to level 3 security standards of the Ministry of Information and Communications...

In addition, VNPT ICS integrates a mobile application to help TTCS officers easily edit, operate and update information quickly and conveniently anywhere, anytime. The solution also applies AI Text to Speech technology, converting text into voice, making it easy and fast to broadcast announcements and information to people. The system has the ability to record and schedule automatic announcements anytime, anywhere, ensuring timeliness, flexibility and high accuracy.

Thanks to that, people can access important information about policies, security, health, education and community activities quickly and diversely. The system also allows the transmission of information about emergency events such as natural disasters and fires, helping people to always be updated promptly and on time. At the same time, the service also helps people send feedback and opinions to authorities more easily on the website or VNPT ICS mobile application, thereby enhancing two-way interaction.

The government can centrally manage the broadcasting system, monitor the operating status and manage loudspeaker clusters in the area through VNPT ICS. This helps disseminate information synchronously and quickly from the central to local levels, contributing to ensuring the timeliness and accuracy of information. VNPT ICS also helps state agencies save operating costs, increase transparency and efficiency in the process of managing and transmitting information to multiple platforms such as loudspeaker clusters, electronic boards, websites, mobile devices, etc.

VNPT ICS has proven its effectiveness through deployment in many localities and organizations such as Long An, Kon Tum, Ben Tre, Gia Lai, Dak Lak, Khanh Hoa, Ca Mau General Hospital, and Con Dao District Cultural and Information Center (Vung Tau). The system not only contributes to the successful digital transformation at the grassroots level but also improves the quality of public services, bringing great benefits to both the government and the people.

Hoàng Anh
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