The delegation came from the world's fourth largest pharmaceutical corporation Sun Pharmaceutical Industries Ltd. of an Indian billionaire. The Indian billionaire will join his staff on a journey to explore Vietnam, through destinations including Hanoi, Ha Long and Ninh Binh. Vietravel Travel Company is the main unit in charge of welcoming and serving the delegation in Vietnam.
Special group of guests
Sharing about this special welcome, Ms. Nguyen Nguyet Van Khanh, Director of Marketing Department of Vietravel Tourism Company, said that the group of 4,500 tourists will be divided into small groups, coming to Vietnam between August 27 and 20. ends September 7, 2024.
The group included guests from many different countries but mainly Indians, classified as high-spending guests. The group's services have been booked 2-3 months in advance.
According to the schedule, the group will travel to most of the famous tourist destinations in the capital Hanoi, then to Ninh Binh and Ha Long Bay to continue sightseeing and experiencing.
"The services are all arranged at 4-5 star quality, the accommodation system and restaurants ensure hygiene and safety for tourists," Ms. Khanh said.
To welcome this large group of visitors, Vietnam's tourism industry needs many units to coordinate the implementation. In particular, Vietravel is in charge of welcoming and implementing travel, dining, accommodation, and entertainment services for tourists.
Regarding the special requests of the Indian delegation, Ms. Khanh shared: "For Indian tourists, the dish emphasizes vegetarian - salty during the preparation process, abstaining from meats depending on beliefs and religion. We are flexible to adjust and arrange."
Facing the great opportunity of welcoming the delegation, the company also faces many challenges. Among them, Ms. Khanh said that the most significant challenge is the large scale and number of Indian tourists participating at the same time.
"To ensure the operation stage, we have prepared a detailed scenario about the series of activities that tourists will participate in, so that each customer can have a complete experience during the 5 days of combined tourism and sightseeing. Work and relax in Hanoi, Ha Long Bay and Ninh Binh.
Accommodation services at each destination are also carefully selected by the company to bring the best vacation to each tourist," Ms. Khanh shared.
At the same time, a team of tour guides possessing standard foreign languages, extensive knowledge of the destination, presentation and storytelling skills along with the ability to handle situations sensitively are also arranged by the travel company. each group of guests in a reasonable manner.
At the same time, the company also equips a system of high-class tourist vehicles with modern designs and thoughtful layouts, to bring comfort to tourists during the journey to each location on the tour itinerary, ensuring customer satisfaction down to the smallest details.
Great potential from Indian customers
India is considered one of the major international markets for Vietnamese tourism. According to data from the Vietnam National Tourism Administration, in the first 7 months of the year, Vietnam welcomed more than 10 million international visitors. Of which, Indian visitors reached more than 271,000 arrivals, an increase of 127% over the same period last year.
According to Economic Times, India is currently one of the fastest growing tourist markets in the world. It is estimated that in 2024, this country's tourists will spend about 42 billion USD on foreign tourism.
Leading industry experts also commented that Vietnam has all the strengths to further attract Indian tourists. Accordingly, the distance between Vietnam and India is not too far. Recently, more direct flights connecting the two countries have officially come into operation, so it is very convenient for travel. From Indian airport, it only takes visitors about 4-5 hours to fly to Vietnam.
In the first 7 months of the year, Vietravel welcomed about 6,000 Indian guests, 6 times the total number of Indian guests welcomed in the whole of 2023. In the near future, the company will welcome a delegation of 4,500 Indian guests, which is a record number ever. of Vietravel in particular and Vietnam in general.
In addition, with the advantage of having a representative office and branch located in India, this travel business evaluates this as an important development premise to introduce to Indian tourists beautiful and adventurous tour itineraries. Vietnam with good quality, most economical cost. Vietnam promises to continue to be a market trusted by Indian tourists in upcoming tour itineraries.
Faced with the news of a group of 4,500 Indian tourists traveling to Vietnam from August 27 to September 3, the Vietnam National Tourism Administration assessed this as a good opportunity to promote Vietnamese tourism to this potential market. The Vietnam National Tourism Administration has requested the Departments of Tourism: Hanoi, Quang Ninh, and Ninh Binh to support the organization of welcoming the group, ensuring safety and convenience.
The delegation will be given the opportunity to visit tourist areas and attractions such as Ho Chi Minh Mausoleum (outside visit), Temple of Literature - National Tu Giam, Hoa Lo Prison, Ha Long Bay, Ecotourism Area Trang An.
Hotels where groups stay are requested to allow travel companies to place information desks in the reception area to serve tourists.
