Regarding the issue of thousands of local people needing to register to revise the information of the red book that Lao Dong Newspaper reported, according to the report of the Office of the People's Committee of Ha Tinh province, after the merger, the operation of the Provincial and District Public Administration Centers encountered some difficulties and problems in handling administrative procedures for the people.
That is the personnel receiving administrative procedures at the Public Administration Center after the merger with changes, not yet arranged in a timely manner due to the disolution of a number of departments and offices; transfer tasks from one unit to another.
During the reorganization process, if there are personnel on duty at the one-stop department to retire, there is no replacement plan or the replacement is not suitable and does not understand the new field, especially the dossier in the field of social policy and land.
The restructuring of the apparatus has affected the reception and settlement of administrative procedures. To remove administrative procedure problems for the people, Chairman of Ha Tinh Provincial People's Committee Vo Trong Hai has directed and requested relevant units to promptly focus on implementing a number of important contents.
During the merger, it is necessary to develop a plan to arrange personnel on duty at the one-stop department in accordance with the field and expertise to ensure guidance, receipt of documents, and return of results to the people.
The arrangement of personnel must take into account the volume of records received by each person according to the complexity of each field and each group of procedures.
Prioritize the plan to keep personnel on duty as at present. In case there are civil servants on duty at the one-stop department applying for leave under the regime, they should urgently develop a suitable replacement personnel plan to immediately approach the task.
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For dissolved and separated units, we will focus on handling and handling administrative procedures, returning the results to the people. For unresolved documents, they must be promptly fully handed over to the new unit for further processing and settlement. It is strictly forbidden to complete or return documents in violation of regulations.
The Chairman of the People's Committee of Ha Tinh province directed that any unit or locality that has a situation of backlog of documents, slow settlement, cancellation, or return of documents to people or businesses or arranging personnel on duty appropriately shall be the head of that unit or locality responsible.
Previously, Lao Dong Newspaper reported that after merging Loc Ha district into Thach Ha district, thousands of people in the old Loc Ha district wanted to register to revise their red book information.
The Thach Ha District Land Registration Office must increase the number of grassroots businesses on weekends to help people handle administrative procedures.
However, the demand of the people is still very large. Up to now, only 2/11 communes and towns in Thach Ha district have completed the adjustment of red books after the merger.