On November 14, Minh Hoa Commune Police (Quang Tri) said that the unit had just organized an online response and guidance session on administrative procedures such as issuing and renewing driving licenses, vehicle registration, issuing and renewing citizen identification cards, electronic identification, residential registration... to improve service quality and promote administrative reform, digital transformation.
The livestream attracted more than 5,500 views and more than 400 interactions. The commune police force received and answered 108 questions from people through comments and messages, mainly related to records, processes and difficulties in the process of implementing administrative procedures. All questions are answered fully and promptly, helping people understand the regulations and limit errors when making documents.
The answers are provided by staff of professional groups, ensuring accuracy, clarity, and ease of understanding. Many people highly appreciate online support because of its convenience, time saving, cost saving and in line with digital transformation trends.
Minh Hoa Commune Police said that the unit will maintain regular answering sessions and expand additional content on security, order, traffic safety, fire prevention and fighting... to better meet the information needs of the people and effectively implement the goal of "Serving the People".
Minh Hoa Commune Police informed that after the livestream ended, it continued to receive the attention and interaction of many other people, up to now there have been more than 7,000 views and 128 questions submitted and answered.
