On the afternoon of June 9, at the preliminary conference on a year of operating the apparatus of the two-level political system and local government in Hanoi City organized by the City Party Committee, leaders of departments and branches said that after a year of operating the two-level local government model, Hanoi has gradually ensured resources, promoted decentralization, delegation of power and promoted digital transformation in governance.
Building a plan to arrange 1,010 housing and land facilities
Director of the Department of Finance Nguyen Ngoc Tu said that after one year of implementing the two-level local government model, Hanoi has well implemented the Central Government's policy on arranging administrative units, streamlining the apparatus and improving the effectiveness and efficiency of state governance.
Right from the deployment of the two-level local government model, the Department of Finance has coordinated with departments and branches to advise the City People's Committee to direct the synchronous implementation of many important tasks.
The city will complete the three-level budget finalization before June 30, 2025; review and inventory public assets; develop a plan to arrange 1,010 houses, land and 153 cars serving general work; review nearly 27,000 district-level investment projects to adjust and transfer investors and capital plans; and at the same time adjust budget estimates from 526 old communes, wards, and towns to 126 new communes and wards.
By July 1, 2025, all communes and wards have been arranged with working headquarters, ensuring stable operating conditions from the first day of implementing the new model. Budget revenue and expenditure estimates and medium-term public investment plans are also assigned in a timely manner, ensuring no interruption in the implementation of socio-economic development tasks and social security policies in the area.
Resolving nearly 4 million administrative procedure dossiers each year
Along with decentralization and authorization, digital transformation is identified as an important condition to ensure the effective operation of the two-level local government model. According to Director of the Department of Science and Technology Cu Ngoc Trang, after a year of implementation, digital transformation is no longer a single technical task but has become the foundation for management activities in the new apparatus.
In the two-level local government model, data is identified as essential infrastructure similar to electricity, water and transportation. Data not only serves management and administration but is also a condition for the city government to effectively connect with 126 communes and wards and serve people through public services.
After a year of implementation, the city has formed many important data platforms, gradually digitizing and connecting specialized databases, supporting the resolution of nearly 4 million administrative procedure dossiers each year. The city has also issued a digital architecture framework and a unified data architecture.
However, according to the assessment of the Department of Science and Technology, the current challenge is no longer in creating data but in how to turn data into management capacity. Data is still scattered between sectors and levels; data quality is not uniform; many places have data but have not used it effectively in the decision-making process.
To solve this problem, Comrade Cu Ngoc Trang said that the city has issued Plan No. 220 on integrating, migrating and standardizing data into the common data warehouse. A peak campaign lasting nearly 90 days and nights is being implemented to complete the integration of 14 priority data types before August 30, 2026 and complete all 93 remaining databases in 2026.
According to the city's orientation, in the coming time, the entire team of cadres and civil servants will have to have digital capacity to perform official duties in the digital environment. The city will deploy digital capacity assessment for implementation, and at the same time build a centralized support model for 126 communes and wards to ensure uniformity in operation.
A notable goal set for 2026 is that each official, civil servant, and public employee will have an AI assistant to assist in document lookup, report synthesis, file review, data analysis and policy advice. Not only stopping at data and technology, digital transformation also aims to change management methods.
The city has implemented a key goal and result (OKR) management model, measuring performance by KPI on the HanoiWork platform for the entire political system. To date, HanoiWork has been deployed in 161 units with more than 39,300 accounts, approved 2,359 processes and initiated more than 69,200 tasks. About 83% of work is regularly updated weekly on the system.
