People's initiative
With the determination to successfully implement the "Three Most" emulation movement (Most Disciplined - Most Loyal - Closest to the People) launched by the Ministry of Public Security and An Giang Provincial Police, Vinh Trach Commune Police has deployed the Legal House model. This model is considered an address that is close to the people, friendly, and deeply humane. Because it not only helps people easily access legal knowledge but also facilitates the settlement of administrative procedures.
The "Legal House" is located right in front of the Vinh Trach Commune Police headquarters, with banners and slogans expressing the spirit of "Serving the People". Here, the legal bookcase is scientifically arranged, including many practical documents, associated with people's daily lives. In addition to reading and looking up documents, people are also directly consulted and explained by officers and soldiers about legal regulations in simple, easy-to-understand language, helping people understand the law to live and work according to the law.
The purpose of building the Legal House model is to create a close and friendly space for the Commune Police to listen to people's thoughts and aspirations, thereby strengthening people's trust in the Police force. Especially to help people in carrying out administrative procedures, because in the issue of digital transformation, most people do not know, the Police force will guide people on digital transformation issues, import data on software. In addition, to help people with legal issues that people do not understand so that people can better understand the provisions of the law, raise awareness of law compliance in daily life," Lieutenant Colonel Le Thanh Tuan - Head of Vinh Trach Commune Police, An Giang province - added.
In addition to displaying documents to help people learn and look up information about the law, people are also directly consulted and explained about the law by officers and soldiers in a specific way, in simple, easy-to-understand language. It is from the closeness and responsibility of each officer and soldier, in contacting and solving work for the people, every citizen when coming to the "Legal House" of Vinh Trach Commune Police feels the friendliness, joy and enthusiasm of the grassroots Police force.
Effectiveness, practicality
Mr. Vo Ngoc Thao, Vinh Trach commune, An Giang province, happily shared: "Commune police officers and soldiers guide very wholeheartedly, do it very quickly, neatly, and quickly to help people understand the Law on Exit and other laws. Now official police officers come to the commune, so they are very proficient, guides are easy to understand, too wonderful.
Not only is it a place to propagate and disseminate laws, the "Legal House" is also a point for receiving and effectively resolving many administrative procedures such as: permanent residence registration, confirmation of residence information, receiving electronic identification dossiers of level 2, vehicle registration, re-issuance, re-issuance of driver's licenses... All are enthusiastically guided by officers and soldiers, with clear procedures, quick resolution time, creating peace of mind and comfort for people when contacting work.
Ms. Le Thi Kim Huu, Vinh Trach commune, An Giang province shared: "When I came here, I met some students on duty at the "Legal House" who guided me to get numbers to go inside to complete the procedures. They talked very softly and guided me very attentively.
As for Mr. Tran Van Phong, Vinh Trach commune, An Giang province, he also felt closeness and friendliness when coming to the commune police to resolve administrative procedures. Mr. Phong confided: "Coming here from early morning, commune agricultural police officers are very enthusiastic in welcoming and guiding me to write applications very thoughtfully.
Thanks to the closeness and responsibility in the process of contacting and resolving procedures for the people, since the implementation of the model, Vinh Trach Commune Police have received and supported more than 60 turns of people to learn about the law and resolve administrative procedures every day. Through this, the model has become a close bridge between the grassroots agricultural security force and the people, helping to promptly grasp the thoughts and aspirations of the people to advise the Party committees and local authorities on effective solutions to prevent and combat crimes and violations of the law.
Continue to improve
To promote the "Legal House" model in the coming time, Lieutenant Colonel Le Thanh Tuan, Head of Vinh Trach Commune Police, said: The Commune Police leadership will continue to direct commune police union members to coordinate with commune departments, branches, and mass organizations to be on duty daily, even on holidays, to directly advise and guide people to complete dossiers and procedures related to residence registration, citizen identification card, civil status, vehicle registration,...
The contents that are still lacking and incorrect are explained specifically, helping people understand the process, avoid errors when implementing. Thereby, gradually improving awareness and skills in accessing public services for people. In addition, the commune police force also strengthens patrols to ensure security and order in the area, combined with propaganda and widespread information about the model to be close, exchange and grasp people's thoughts. From there, helping the commune police force promptly grasp security and order issues right from the grassroots level, to promptly resolve them from newly arising events.
