On May 26, news from Son Kim 1 Commune People's Committee said that officials of the local Department of Culture and Social Affairs had just organized propaganda and guidance for people to install and use digital citizen applications on smartphones.
The installation of the i-HaTinh application aims to improve the effectiveness of interaction between people and authorities at all levels, and at the same time contribute to promoting the digital transformation process, building a public and transparent digital government, putting people at the center of service.
The i-HaTinh application integrates many practical utilities, notably the field feedback platform, allowing people to send feedback on traffic, environment, urban order, administrative procedures... with images and videos directly to the Intelligent Monitoring and Operation Center (IOC).
After that, the reflected contents are transferred to localities, departments, and related sectors to promptly overcome and handle the shortcomings and inadequacies that citizens reflect.
Through the application, people can monitor the progress of handling feedback, assess satisfaction with the results of resolution. The system ensures publicity, transparency, personal information is secured and stored safely according to regulations.
The propaganda and guidance on installing and using the i-HaTinh application is expected to create more convenient and modern connection channels between the government and people in border communes, contributing to building a professional, effective, and efficient administration, meeting the requirements of digital transformation in the current period.
