In recent days, the rice restaurant from Duong Bau in District 1 has become the center of attention on social networks when it has been continuously caught up in many conflicting opinions. It all started with prices being judged to be sky-high, most notably fried eggs sold for up to 110,000 VND.
In addition, the restaurant also caused controversy with the advertisement "filling 200 bowls" to have bowls and plates to create a nostalgic feeling for serving diners.
The service problem was also condemned when a note-taking bill No Doc kakakaka spread online, making many people feel disrespected by customers.
The controversial image on social media. In response to the wave of criticism, recently, the restaurant's TikTok and Facebook accounts posted a video publicly apologizing.
In the video, the restaurant's representative apologized to the community for the recent incidents: "Actually, I just want people to know about the prices, publicly list the prices so that everyone can consider and feel whether it is reasonable or not, whether it is comfortable or not to go to Duong Bau rice restaurant.
She did not want customers to enter and then know the price, which would cause surprise and not be very comfortable. That is why she 'show' the price of the dish on the video. I sincerely apologize to everyone".
In addition to clarifying the reason for the price publicity, the representative also expressed his gratitude to the feedback from the online community and said that the shop had seriously absorbed. One of the specific moves is to replace the entire batch dish with intact new utensils. The chipped items will only be kept as a display, not put into service.
In addition, in the video, the restaurant representative also frankly acknowledged the existing shortcomings and apologized for the misunderstandings.
At the end of the video, the representative bowed his head " Sincerely apologize" and expressed his desire to continue to improve to better serve customers in the coming time.
However, this rural restaurant still receives mixed opinions. A part of netizens still feel dissatisfied, especially when the prices of some dishes are too high compared to the quality, calling this a "city-priced com restaurant".
In particular, the restaurant representative did not mention or apologize to the shops and hotels that the restaurant compared prices with Thai Cong's coffee shop in self-posted videos.
On the contrary, there are also opinions that "buy and sell", the restaurant's price disclosure is transparent and not wrong.
At the same time, many people highly appreciate the openness, willingness to accept mistakes and changes of the restaurant - something rare in the context of many restaurants choosing to remain silent in the face of criticism.
On social networks, many opinions are still circulating about the incident. The restaurant representative has not responded or posted further videos.
