Sun Life Vietnam has been implementing the strategy of “Bringing Value to Customers” through innovative solutions, improving service quality, contributing to creating a more seamless and satisfying experience for customers. The award shows that many customer service indicators have improved and increased recently.
Currently, Sun Life Vietnam is providing customers with many different product packages to best meet the health protection, savings, and financial investment needs of Vietnamese people.
Mr. Luc Nhon Ly - General Director of Sun Life Vietnam - said: "Our overall and consistent improvements in 2024 in customer care services, insurance contract management processes and financial solutions consulting for customers... have helped us achieve the highest customer satisfaction index of Sun Life in Asia. We operate as a digital company with a commitment to enhancing the experience for customers and partners through innovation, supported by a strong, flexible and reliable technology platform."
