The incident arose when the astronauts proceeded to set up personal devices to keep in touch with their families and update their work schedules.
In a live conversation broadcast by NASA, an astronaut made the control center in Houston (USA) handle the situation of suspending this popular email application.
Even at altitudes of tens of thousands of kilometers, the transition from the "Outlook classic" version to the "new Outlook" still causes trouble for the most elite minds.
Microsoft's continuous promotion of users experiencing the new version has led to a situation where computers have two identical Outlook icons coexisting - a scenario that anyone who has used the Windows 11 operating system finds familiar.
Responding to the request for support, engineers at the control center had to temporarily put aside professional work to play the role of technical support staff handling incidents from a distance of 384.400km.
After a period of remote testing, the ground announced that they had successfully reopened the application, although the software displayed an "offline" status - an obvious reality when the spacecraft is flying in the vast space, where there are no available regular network connections.
Immediately after technology websites such as The Register and TechRadar confirmed the information, the global online community widely shared the incident with many humorous comments.
Technology journalist Tom Warren of The Verge even shared this recording as evidence that users cannot avoid errors from Microsoft updates anywhere.
Many X social network users humorously commented that NASA should equip astronauts with a basic computer repair course, or simply tell them the familiar spell: "Have you tried turning it off and on?
Although humorous, this incident shows the connection of humans with modern technology.
Currently, the incident has been smoothly handled by the ground department. The Artemis II crew continues their journey towards the moon with the email system operating normally.
