The contest is part of the Department of Tourism's plan to develop human resources and improve the quality of services for the city's tourism industry by 2024.
The event is expected to help hotel receptionists have the opportunity to exchange experiences, enhance learning and exchange, contributing to improving the quality of tourism human resources in Da Nang City. In addition, the contest will also contribute to building the image of a professional, friendly, and hospitable reception team, thereby honoring the hotel reception profession, honoring receptionists with good expertise, professionalism, and foreign languages, and creating opportunities for students of tourism training schools to study and approach the hotel reception profession.
The preliminary round saw the participation of nearly 50 candidates representing hotels and tourism training establishments across the city, competing in professional skills and foreign languages. From there, the contest selected the 10 candidates with the highest scores to enter the final round with a creative introduction of the unit and answering questions from the judges.
The total value of the prizes including cash and service vouchers is nearly 100 million VND.
Ms. Nguyen Thi Hoai An - Deputy Director of the Department of Tourism of Da Nang City - shared that the city's tourism activities continue to develop strongly and flourish, being a bright spot in the city's economic development in 2024.
In the overall success of the tourism industry, there is a contribution from each tour guide and hotel receptionist. Because even if you invite any beauty queen or beauty queen or organize events to promote the destination, if each person working in tourism in the city is not professional, it will not be able to attract and retain tourists to come and return many times.
“Hotel service workers such as receptionists and tour guides are the real tourism ambassadors of the city. In the context of fierce competition between destinations, tourism workers must also improve themselves, enhance their own skills and contribute to creating the quality of destinations.
Through this contest, the organizers hope to create a healthy and useful playground, strengthening solidarity in the tourism sector of tourism service businesses and tourism training establishments in the city" - Ms. An shared.
