Mr. Nguyen Van Phuc - Director of Thua Thien Hue Department of Tourism said that this year, Vietnam's National Day holiday lasts 4 days and is also the last long holiday of the year.
This is also the time at the end of the summer travel season, many parents also take the opportunity to let their children travel before officially entering the new school year.
The province's tourism industry has prepared conditions to serve tourists, mobilizing travel businesses and service providers to build more tour products and experiences in Hue. The Department of Tourism recommends that businesses increase human resources and pay attention to motivating employees to be ready to serve customers attentively.
Encourage businesses to regularly share information with partners and tourists about products, services, festivals and events in Hue for tourists during this holiday on the Department of Tourism's information channels. such as the information page: Visithue.vn and social networking platforms with common identification addresses: Visit Hue on Facebook, TikTok, Zalo, Instagram...
In addition, we also develop plans and plans to review and strengthen inspection and control to ensure safety and satisfaction for tourists. Tourists are advised to access official information channels, guidance information, and recommendations from local authorities and authorities. Besides, you can use reviews and feedback from the tourist community to make decisions about choosing a suitable tour.
Mr. Nguyen Thai Hoa - Chief Inspector of the Department of Tourism of Thua Thien Hue province, affirmed that the Department Inspectorate always receives feedback from tourists in Hue.
If you detect violations or phenomena that negatively affect the image of local tourism that need to be reported, visitors can discuss via hotline number 0234.3501111 or tourist support hotline 0234.382.8288.
To ensure the legitimate rights and interests of tourists when using tourism services, the Inspectorate of the Ministry of Culture, Sports and Tourism provides notes and recommendations to tourists.
Some violations that the tourism industry notes for tourists to proactively prevent include operating a tourism business without meeting business conditions, not having a domestic or international travel business license, or not maintaining business conditions. business conditions during operations; discriminating against tourists, competing for tourists, forcing tourists to buy goods and services. In addition, there are also violations of advertising the wrong type and class of tourist accommodation establishments recognized by competent State agencies.
The Inspectorate of the Ministry of Culture, Sports and Tourism recommends that when detecting violations, organizations and individuals are requested to promptly provide information to the Department of Culture, Sports and Tourism and the Department of Culture. and Sports, Department of Tourism in localities and Inspectorate of the Ministry of Culture, Sports and Tourism via hotline from landline number 024.39437610 or mobile phone number 0904.342.536 during office hours.
Or, visitors can report, complain, or denounce violations 24/7 via email address: duongdaynong@bvhttdl.gov.vn
