Switzerland supports Khanh Hoa in training tourism human resources
On May 16, the Khanh Hoa Investment, Trade and Tourism Promotion Center in coordination with the Institute of Human Resources and Business Development (HUREDIN) under Ho Chi Minh City University of Economics organized the introduction of the Swiss Tourism for Sustainable Development Project in Vietnam.
At the same time, signing a joint plan to implement the "Basic Class of Swiss Tourism and High-Class Hotel Management Program - SWISS EHT in Khanh Hoa province in 2026".
The program is aimed at the business community, management teams and personnel operating in the tourism - hotel sector in the province.
According to the plan, the basic course on "Excellent Service" will be held for 1 month/class, with a scale of about 20 - 25 students.
A noteworthy point is that the organizers will award full scholarships to the first class implemented in Khanh Hoa. Classes are expected to be held at halls, accommodation establishments or tourist areas and spots in the province to increase practicality and business connection capacity.
Head of the Swiss Sustainable Tourism Project (ST4SD), Mr. Olivier Messmer said that the project is built on three pillars including policies, local products and people.
According to him, after the implementation process in Vietnam, more than 250 experts have graduated from the Swiss EHT program and this training model is being flexibly adjusted to suit the actual operation of Vietnam's tourism industry.
Promoting the development of high-quality tourism human resources
According to experts, standardizing management skills and service quality is becoming an urgent requirement for the hotel industry in the context of strong tourism recovery and increasingly fierce competition between destinations.
Speaking at the signing ceremony, Dr. Dinh Cong Khai - Deputy Director of Ho Chi Minh City University of Economics, said that tourism is being identified as a key economic sector of the nation.
However, the lack of synchronization in business operations and the gap in public-private partnerships are still "bottlenecks" affecting sustainable development.
According to Mr. Khai, bringing the Swiss Sustainable Tourism Project into Vietnam is a strategic step to build high-quality human resources - a key factor determining the competitiveness of the entire industry.
Mr. Nguyen Anh Minh - Deputy Director of Khanh Hoa Investment, Trade and Tourism Promotion Center informed that the whole province has 1,458 tourist accommodation establishments with more than 71,196 rooms. Of which, 111 3-5 star accommodation establishments with 28,323 rooms, accounting for about 40% of the total number of rooms in the province.
Many major international brands are present in Khanh Hoa such as Amanoi Resort, Hyatt Regency, InterContinental, Marriott International... contributing to raising the local tourism brand.
In 2026, Khanh Hoa sets a target to welcome more than 18.8 million tourist arrivals. Of which, there are about 6.3 million international visitors; tourism revenue is expected to reach about 78.100 billion VND.
According to Mr. Minh, investing in human resource training according to international standards both improves service quality and builds Khanh Hoa into a modern, professional and sustainable destination on the world tourism map.
