On the evening of 3.2, an article from a social network Rednote shared the unhappy travel experience at a restaurant in Nha Trang City, a signboard called "Aroma Beach".
Group of tourists accusing restaurant high price abnormally for simple dishes. Specifically, according to the invoice, white rice is calculated at VND 250,000/interest, grilled eggplant onion costs 1.89 million VND/interest, stir -fried spinach with garlic costs 500,000 VND/interest ...
The total price for all dishes is about 15.7 million. However, the shop collects an "extra fost" fee, making the total amount of money in the invoice is more than 20 million.
When converted to Chinese currency, the price of customers is 6,813 yuan (equivalent to 23.6 million), which is more than 3 million VND compared to the amount stated on the invoice.
What makes the tourist group more indignant than when paying, the restaurant requires more unclear revenues like "import tax".
Before the wave of criticism, Mr. Ho Van Tam - owner of Aroma Beach restaurant in Nha Trang - has confirmed that there is a mistake in the price calculation and admit that the staff has not consulted clearly about the number of dishes eat.
According to Mr. Tam, the guest group consists of 20 people but ordered the meal too little. Therefore, the staff suggested increasing the number of meals from 5-6 parts/dish.
However, when the invoice, the group of guests protested and requested to calculate the original menu.
After the negotiation process, they accept to pay half of the original invoice.
Regarding the dishes accused "in the sky", Mr. Tam explained: The amount is calculated for 20 people to eat, not the price each.
For example, white rice costs 250,000 VND and stir -fried spinach 500,000 VND is a large capacity for a group of 20 people. The additional surcharges of more than 4 million by Mr. Tam explained that the cost of serving guests with wine, beer and tea from outside.
This agreement was discussed with tour guides with the delegation.
However, on the morning of 5.2, right after the incident spread widely in the media, Aroma Beach restaurant suddenly dismantled the entire sign and closed the door.
City functional forces. Nha Trang, including the police of Tan Tien ward and interdisciplinary inspection team, was present at the restaurant to verify the incident.
However, when the inspection team arrived, the restaurant was closed and not cooperating.
After nearly an hour of calling and contact, the owner still did not appear, forcing the inspection team to make a record.
On July 7, Nha Trang City authorities asked Mr. Ho Van Tam to stop catering services; Only work again until the opinion of the competent authorities.
On the evening of 6.2, when working with the delegation of the People's Committee of Nha Trang City, Mr. Tam only presented the business registration certificate of Dai Phat Tam Tam Nha Trang Co., Ltd. (address at 38 Nguyen Thien Thuat, Nha Trang) by him Director.
This person has not provided a lot of licenses related to catering services, such as: Certificate of establishments that are eligible for food safety, certificates of good health of the owner and the person directly. production and business; The certificate has been trained in food safety and hygiene of the owner and the person directly producing and trading in food ...
Aroma Beach restaurant shows signs of wrong signs and billboards when printing only foreign letters without Vietnamese, listing prices unclear ...
Mr. Tran Minh Chien - Chairman of City People's Committee. Nha Trang - has directed the relevant units to check and strictly handle it if the mistake is detected.
Mr. Nguyen Tan Tuan - Chairman of Khanh Hoa Provincial People's Committee - also emphasized that during the Lunar New Year holiday 2025, the government and the people of the city. Nha Trang has kept a friendly travel image.
Mr. Tuan said that the Aroma Beach restaurant was accused of being "tightly guillotine" as a rare case, not representing the majority, and requiring the tourism industry and local authorities to coordinate to rectify business establishments. violate.
In addition, the interdisciplinary inspection team has been established to review restaurants in the area, avoiding affecting the reputation of Nha Trang tourism.
