Applying AI and robot technology to tourism services in Da Nang

Nguyễn Linh |

Da Nang - Hotels and tourism businesses are gradually directly applying AI and automated robot technology to practical service processes.

On July 23rd at Ariyana Da Nang International Convention Center, the HORECFEX organizers officially announced information about the series of activities of the HORECFEX Vietnam 2026 Forum taking place on August 20th and 21st.

The HORECFEX Vietnam 2026 Forum, positioned as the Technology, Innovation and Supply Forum for Hospitality & Tourism (Hospitality & Tourism Forum for Technology, Innovation & Procurement), aims to discuss the future, promote innovation and digital transformation for the accommodation and culinary services industry in Vietnam and the region.

The discussion sessions will focus on core issues that are shaping the future of the tourism - hotel industry such as artificial intelligence (AI) application, automation, data management, smart rooms, revenue optimization, sustainable development and improving the quality of human resources in the digital age.

The forum is organized according to a model combining thematic seminars, supply exhibitions and parallel B2B trade connection programs, creating a space for direct meetings for businesses and suppliers to seek long-term cooperation opportunities.

For Da Nang City, the event affirms its position as the leading event and tourism center of the Central region, creating great opportunities for the local and domestic HORECA business community to access modern management solutions, strengthen links with regional and global markets.

The special feature of HORECFEX Vietnam 2026 is that not only stopping at theory or simple display, the organizers have put modern technology solutions into "combat" applications right in the organization stage. Guests participating directly experience Rokid smart glasses integrated with AI supporting multilingual translation in real time, Meta Quest 3 virtual reality glasses recreating a 360-degree space to support destination promotion, along with a smart robot ecosystem participating in security patrols, welcoming and serving dishes at banquet tables.

Khách mời và giới truyền thông trải nghiệm trực tiếp công nghệ kính thông minh tích hợp AI và dịch thuật đa ngôn ngữ tại sự kiện. Ảnh: Nguyễn Linh
Guests and the media directly experience smart glass technology integrated with AI and multilingual translation at the event. Photo: Nguyen Linh

Mr. Nguyen Duc Quynh - Founder and Chairman of HORECFEX Vietnam emphasized: "HORECFEX not only displays today's products. We work together to create ideas of tomorrow. Not only introducing technology, but also sharing knowledge. Not only connecting businesses, but also connecting vision to build a more innovative, smarter, more sustainable and internationally competitive Vietnamese hotel, restaurant and tourism industry".

Ông Nguyễn Đức Quỳnh - Người sáng lập kiêm Chủ tịch HORECFEX Việt Nam. Ảnh: Nguyễn Linh
Mr. Nguyen Duc Quynh - Founder and Chairman of HORECFEX Vietnam. Photo: Nguyen Linh

The event gathered a large number of delegates including economic experts, managers, investors, and nearly 100 units displaying the ecosystem of specialized products, equipment, and services. In particular, the knowledge sharing space of the forum has more than 40 in-depth presentation sessions, with the participation of about 55 leading speakers from 20 countries around the world.

Nguyễn Linh
TIN LIÊN QUAN

Identifying heritage values for Hue heritage urban development

|

HUE - Scientific conference focusing on identifying cultural, historical and heritage values, as a basis for conservation and promotion associated with the development of heritage urban areas.

Opening of Phu Long communal house festival, spreading cultural values of Hai Phong coastal area

|

Hai Phong - On July 23, a large number of people and tourists attended the opening ceremony of the traditional Phu Long communal house festival in 2026.

Lam Dong accelerates planning of Tuyen Lam National Tourist Area to 2050

|

The work of developing the General Plan of Tuyen Lam National Tourist Area to 2050 is being accelerated by Lam Dong province.

Identifying heritage values for Hue heritage urban development

HỒNG QUÂN |

HUE - Scientific conference focusing on identifying cultural, historical and heritage values, as a basis for conservation and promotion associated with the development of heritage urban areas.

Opening of Phu Long communal house festival, spreading cultural values of Hai Phong coastal area

Hoàng Khôi |

Hai Phong - On July 23, a large number of people and tourists attended the opening ceremony of the traditional Phu Long communal house festival in 2026.

Lam Dong accelerates planning of Tuyen Lam National Tourist Area to 2050

Duy Tuấn |

The work of developing the General Plan of Tuyen Lam National Tourist Area to 2050 is being accelerated by Lam Dong province.