The Department of Science and Technology of Da Nang City provided information and proposed to deploy and use the Hotline to serve the reception and resolution of problems in the application of digital transformation in the activities of the two-level government.
Specifically, official and general phone numbers: phone *1022 ( branch 3); reserve number 0236.383.1022.
Receive and guide people to use administrative procedures: phone *1022; responsible: Mr. Nguyen Van Quoc - Director of the Information and Smart Monitoring and Control Center (IOC), phone: 0903.257.085.
Organize the reception and support of civil servants and public employees using the E-Government Information System in Da Nang City:
In Da Nang City, phone number 0236.383.1022; responsible for: Mr. Lam Tung Giang - Director of the Center for Information Technology and Communications (DNICT), phone number: 0983.494.080 and Mr. Pham The Nhan - Deputy Director in charge of the Center for Information Technology Infrastructure Development (IID), phone number: 09 14.317.485.
At Tam Ky, phone number 0235.224.0115 and 2240116; responsible for: Mr. Truong Thanh Binh - Director of Quang Nam Information and Communications Technology Center (QTI), phone number: 0911.400.101.
The implementation period starts from June 25, 2025 (starting trial operation of Commune, Ward, phase 2).
At the same time, it is recommended to send information technology staff in 94 communes and wards (new) to join the Zalo group "IT 94, Da Nang commune ward" to promptly exchange, reflect and receive support instructions.
The Department of Science and Technology of Quang Nam province is requested to arrange phone numbers and human resources on duty in Tam Ky from June 25 in accordance with the instructions of the Department of Home Affairs of Da Nang City.
Centers under the Department such as IOC, DNICT, IID are assigned to organize on-duty, provide technical support and promptly report any problems arising during the implementation process.
