Vietnam International Commercial Joint Stock Bank (VIB) has just officially announced the adjustment of fee policies for payment accounts of individual customers. Notably, the regulation on collecting management fees for inactive accounts will take effect from December 2025.
For accounts that have not made any transactions for 12 consecutive months or more, this bank will apply a fee of VND 10,000/month (fees excluding VAT). The fee collection will be carried out in the first 15 days of each month.
In case the account is not active but the current balance is lower than the prescribed fee, the bank will collect all remaining balances in the account. The remaining fees that cannot be collected will be exempted for customers, avoiding the situation of accounts being recorded as negative debts.
This move is said to encourage customers to review and manage accounts more effectively. To avoid losing fees, users can immediately make a money received transaction (Will be recorded) into their account so that the system can record the status of operation again.
For accounts that have been "frozen" for too long (over 60 months), customers need to go directly to the transaction counter to receive activation support. In case there is no longer a need to use them, people should proactively complete account closure procedures to ensure the safety of personal data.
