Turn on VoLTE to avoid interrupting communication when 2G signal is turned off

NGUYỄN ĐĂNG |

Before the roadmap to completely turn off 2G in 2026, network operators advise users to actively turn on VoLTE on their phones to avoid communication interruptions.

In recent days, some mobile subscribers have received messages announcing the route to turn off 2G signal, and at the same time recommend turning on VoLTE mode on their phones. This is not an advertising message but a notification to help users actively switch.

Subscribers who receive messages belonging to the group identified by the network operator need to check the VoLTE status on their devices to ensure that the voice service continues to be maintained when the 2G network is turned off according to the schedule.

2G signal shutdown roadmap has begun

According to State regulations, the 2G network will completely stop broadcasting from September 15, 2026. However, the conversion does not take place in one day but is implemented by network operators according to a roadmap to ensure stable network operation and create conditions for users to upgrade devices or activate necessary features.

In fact, in some areas, network operators have started turning off 2G stations according to the network planning roadmap. This means that the coverage quality of 2G may gradually decrease in some areas. Therefore, users should proactively check their phones and turn on VoLTE right now, instead of waiting until close to September 15 to implement it, to avoid affecting communication.

Why do network operators recommend turning on VoLTE immediately?

VoLTE (Voice over LTE) is a technology that allows voice calls on the 4G network. When the 2G network is gradually turned off, devices that have not turned on VoLTE may have their voice services interrupted, even though they can still use 4G to access the Internet.

Currently, many smartphones have been supported with VoLTE right from shipment, but users have never checked or activated this feature. Therefore, the carrier recommends that customers turn on VoLTE right now so that the phone is ready to operate throughout the conversion process, instead of waiting until a problem occurs to handle it.

What do users need to do when receiving a message from a network operator?

When receiving a notification message, users should immediately check if their phone has turned on VoLTE or not. On most smartphone lines, this feature can be easily checked for activation in Settings > Mobile Network.

If the device does not support VoLTE or it is not clear how to install it, users can access the instructions included in the message or contact the network operator's switchboard for support.

Proactively checking and turning on VoLTE right now will help the conversion process take place smoothly, ensuring that the voice service is not interrupted when the 2G network is completely turned off from September 15, 2026.

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