On March 14, Facebook said the reason why many of its apps were paralyzed: "Due to changes to server settings, many people had problems accessing our apps and services yesterday. We have resolved this issue and the system is recovering. We are sorry for this inconvenience and appreciate everyone's patience".
Facebook's announcement once again affirms that there were no DDoS denial of service attacks on this social network as previously rumored.
Facebook said it is considering refunding revenue to advertisers due to operational disruptions. Facebook outages were recorded in Europe, Japan, North and South America.
A Facebook spokesperson said: "Yesterday, a server configuration issue made it difficult for people to access our apps and services. We are backing up 100% and running again, please apologize for any inconvenience."
Analysts say the above cyber crash could cost the Facebook giant tens of millions of USD in advertising revenue.
Previously, at 11pm on March 13, users in many places around the world reported that they had problems when logging in and that many errors occurred at the same time depending on each account.
All four major apps of the world's largest social media network - Facebook, Instagram, WhatsApp and Messenger - have encountered problems. The incident was recorded as concentrated in the Americas and Europe. In Vietnam, some users also said they encountered difficulties when downloading content on Facebook.
At that time, Facebook reported that the social network had recorded an error and was trying to fix it. At the same time, Facebook confirmed that this error did not come from a DDoS attack.
With 2.6 billion monthly active users, Facebook is the largest social network on the planet. However, from 2010 to now, this social network has never operated smoothly without problems.
