The report on the quality situation of some postal businesses in 2023 published by the Ministry of Information and Communications in May 2024 shows, based on two criteria "maximum commitment time" and "rate of Postal items meet the committed delivery time", J&T Express is the delivery brand that meets the highest committed delivery time with 100%. That shows that the expectations of J&T Express customers have been and are being met by shippers.
During 6 years of establishment and development in Vietnam, J&T Express has brought many favorable business opportunities to shop owners and online sellers. The remarkable thoroughness of the J&T Express delivery service is not only reflected in the courteous and polite attitude of the shippers when delivering goods to customers, but also in the process of effort, care, and dedication to each item. goods upon receipt, ensuring integrity and on-time delivery as committed, bringing satisfaction to users.
Mr. Phan Binh - Brand Director said: "Over the past 6 years, we have constantly improved technology, perfected processes and continuously raised service standards to bring maximum satisfaction to all customers. . That journey of creation and service will continue with all the dedication and enthusiasm of the red shirt army."
Celebrating the 6th anniversary of its establishment, J&T Express introduces the key message "Deliver on time - Receive thoroughly" as a commitment, affirming the brand's reputation and responsibility to customers.
In order to increase benefits for customers, J&T Express launches a loyalty program with the theme "Order every day - redeem thousands of great gifts", lasting until August 31, 2024. Customers using J&T Express's delivery service will receive reward points to convert into gifts for iPhone 15 Pro Max, AirPods headphones, OPPO phones... and many other valuable items.