The work of state administrative reform in Kien Thuy commune from the beginning of 2026 to now continues to be implemented synchronously.
The commune proactively promulgates full programs, plans, and directing documents, organizes the implementation of administrative reform tasks; promptly consolidates the organization, assigns tasks, and ensures smooth and effective state management activities.
The commune has 59 tasks assigned by the City People's Committee and the Chairman of the City People's Committee. Up to now, 46 tasks have been completed, 13 tasks are being implemented, and there are no overdue tasks.
Creative, pioneering, and difficulty-overcoming models to be implemented and strongly spread to help grassroots governments be closer to the people, closer to the people to serve the people better, such as the models: "Saturday morning with the people", "Mobile public administration", "Legal assistance for vulnerable people in the area"...
Key reforms in administrative procedures, building digital government, and friendly government are considered goals and the main driving force to help localities achieve many positive results.
The rate of online dossiers, dossier digitization, and timely resolution are high. From December 15, 2025 to July 15, 2026, the Commune People's Committee received 8,129 dossiers, resolved 8,046 dossiers, and the rate of dossiers resolved on time reached 99.96%.
For 3 overdue dossiers, the Commune People's Committee held a meeting and issued documents criticizing civil servants for the situation of overdue dossiers for resolving administrative procedures.
Regarding difficulties and limitations, the locality clearly stated that the information technology infrastructure and some specialized software are not really synchronized, and there are still system errors, affecting the process of receiving and resolving administrative procedures. Interconnection and data sharing between digital platforms at times have not fully met the requirements.
A part of rural people are still limited in accessing online public services and online payments.
The work of inspecting and monitoring tasks associated with each department, sector and standing agency focal point is not regular; while the team of cadres and civil servants with qualifications, digital skills, and in-depth professional skills to meet the requirements of tasks after arrangement is still not uniform in quality.
Therefore, Kien Thuy commune focuses on directing, urging and organizing the implementation of the goals and tasks identified in the Plan for administrative reform of Kien Thuy commune in 2026 and the 2026 - 2030 period; continuing to review and improve the system of legal normative documents, regulations, and rules under the authority of the People's Council and People's Committee of the commune, ensuring compliance with the 2-level local government model and in accordance with the regulations of the Central Government and Hai Phong city.
Along with that, promote the dissemination and education of laws, improve the quality of advising and organizing law enforcement of cadres and civil servants, meeting the requirements of state management in the new situation.
The commune continues to improve the operational efficiency of the Public Administration Service Center, maintain effective models to strengthen support for people and businesses, ensure timely dossier resolution, improve satisfaction and meet the requirements of the 2-level local government model...
