Protecting consumers

Fine up to 70 million VND if compensation, refund or exchange of products, goods and services that are not advertised correctly. In the photo, the authorities caught a warehouse of counterfeit goods while livestreaming to close orders on Facebook in Gia Lai. Photo: General Department of Market Management

Fine 50-70 million VND if not refunded, exchanged goods with incorrect advertising

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The act of not compensating, refunding or exchanging products, goods and services for consumers due to incorrect advertising will be subject to a fine of 50-70 million VND.