In September 2026, Khanh Hoa Provincial People's Committee issued a document responding to voters' opinions and recommendations sent to the 2nd Session of the 8th Provincial People's Council, term 2026 - 2031.
Previously, voters in Phuoc Hau commune proposed that functional agencies consider the situation of sudden increases in electricity bills in the past time, after the locality applied electronic meters.
On August 10, 2026, Khanh Hoa Power Company worked directly with Phuoc Hau Commune People's Committee to exchange and clarify the content of voters' petitions.
At the working session, representatives of Khanh Hoa Power Company informed about the electricity load situation in the dry season months (April, May, June and July) nationwide in general and Khanh Hoa province in particular, including Phuoc Hau commune.
According to Khanh Hoa Power Company, electricity consumption in the 4 months of the 2026 dry season increased by 10.3% compared to the same period last year.
The main reason for the high electricity output is prolonged intense hot weather, causing the demand for cooling equipment such as air conditioners and refrigerators to increase sharply.
In addition, this time coincides with the summer vacation of students, so the usage time of cooling devices increases. The usage time of electrical equipment of customers also increases compared to the same period but is not noticed.
According to the electricity industry, the above factors caused customer electricity consumption to increase compared to the same period last year, leading to a high increase in electricity bills in the dry season months.
Regarding the application of electronic meters, Khanh Hoa Power Company said that this is implemented according to the Government's policy.
In Phuoc Hau commune, the application of electronic meters has completely eliminated manual electricity meter reading, increased accuracy, contributed to data transparency and allowed customers to monitor electricity consumption in real time.
To improve customer service quality, the electricity industry also supports notification of daily electricity consumption through customer care applications. Through this, customers can promptly adjust their electricity usage levels accordingly.
Khanh Hoa Power Company said that in case customers have questions or need advice on using electricity, they can contact the Customer Care Center switchboard 19001909 for answers.
After being exchanged and explained by Khanh Hoa Power Company about the reason for the high electricity bill increase in the dry season months, representatives of Phuoc Hau Commune People's Committee agreed with the information and said that they would inform voters in the area to adjust electricity usage habits accordingly.
