According to the reflection of residents of apartment building C2 Xuan Dinh (Do Nhuan street, Xuan Dinh ward, Bac Tu Liem district), for about a week now, all fire safety and fighting technical rooms, electricity, and water on the floors of the building have been locked and sealed. At the same time, the escape route was also blocked by the investor, causing frustration for the people.
Mr. Bui Duc Tuyen (2207 apartment) said that locking the technical rooms will be very dangerous if there is a fire or an electricity and water problem. "We have petitioned the local authorities many times but it has not been resolved," Mr. Tuyen shared.

Mr. Tran Vu Dung (resident of room 1511) also expressed concern that because the building has many elderly people and children, blocking the escape route can pose a serious danger in case of emergency. "If there is an incident or fire, people do not know where to run. Therefore, we propose that the authorities request the investor to return the escape route to its original state, said Mr. Dung.
The project encountered many problems in the management and operation process
Research shows that C2 Xuan Dinh apartment building is invested by Dai-Chi Housing Development Joint Stock Company, while the operation is carried out by Megastar Urban Construction and Service Joint Stock Company.
In 2013, when the new building had only completed 70% of the volume, the investor's representative was arrested. At that time, the households had paid up to 90% of the apartment value but had to pay themselves to complete the remaining part of the building. It was not until 2020 that the new building was accepted and not until 2023 that the board of directors was elected.

However, the investor continued to sign a contract with the operating unit without agreeing on the settlement to hand over the project. Of which, the area of the two basements is the biggest problem.
In addition to locking the technical rooms, the basement - which is owned by the residents - has not been handed over, for many years now, residents have not been informed about the amount of money earned from doing business in these two basements, while some items of the building must be supported by the residents themselves for maintenance costs.
The management board and the investor have not yet reviewed the assets for handover. However, instead of cooperating, the investor locked and sealed the technical rooms and did not hand over to the management board for operation.
Currently, the leaders of the investor company are no longer directly managing but have transferred the management to another company.
Local authorities take action
Talking to Lao Dong Newspaper reporter, Mr. Nguyen Duc Cuong - Head of the Management Board of C2 Xuan Dinh Apartment - said that residents have repeatedly requested the investor to hand over but have not received any positive feedback. Currently, more than 300 households in the apartment building have not been granted red books, despite having repeatedly petitioned the authorities.
"The investor did not provide complete documents and records as requested by the management board. In addition, there is no maintenance fund, causing many difficulties in operations, said Mr. Cuong.

Regarding this issue, Mr. Nguyen Tu Manh - Vice Chairman of Xuan Dinh Ward People's Committee - said that the Ward People's Committee has worked with the management board many times and requested the investor to sit down to agree on a solution. However, the investor did not meet the requirements.
"The most important thing is that the investor is not cooperating. The Ward People's Committee will report to the Bac Tu Liem District People's Committee to check the overall status of the project. Violations will be strictly handled, Mr. Manh affirmed.