Recorded in many localities such as Tay Mo, Vinh Hung, Duong Noi, Hanoi city shows a clear change in the reception and processing of land records right from the first days of implementation.
Land officers were deployed at the one-stop department, providing detailed instructions to the people, receiving complete documents and reviewing the current situation on the same day.
Mr. Nguyen Tien Hung - Vice Chairman of Tay Mo Ward People's Committee - said that decentralization has helped the ward proactively resolve many outstanding land records. Cases that meet legal requirements for the first issuance of red books are handled quickly; documents with problems are specifically instructed by professional staff for supplementation.
Ms. Nguyen Thi Anh - a resident of Phu Ha group (Tay Mo) - shared: "I came to apply for a red book and was enthusiastically guided by the staff. I don't have to go to the district like before, it saves time, and it is resolved right at the place where I live".

In Vinh Hung ward, Chairman of Pham Hai Binh Ward People's Committee said: "From the first day of implementation, we have trained cadres to comply with regulations, not causing difficulties for people".
Accordingly, the first application for a red book will be processed within 3 working days; the first registration of land use rights will be processed within 17 days; the first red book will be reissued within 5 to 10 days depending on the case.
In addition to positive results, decentralizing the authority to issue red books for the first time to communes and wards also revealed many difficulties. First of all, it is a matter of cadre capacity. Not every locality has a cadastral team that is knowledgeable about land law and has enough experience in handling complex situations. Some newly established communes and wards after the merger lack both human resources and databases, causing many obstacles in handling documents.
reality also shows that many dossiers for granting red books related to land do not have legal documents, land is used stably but has not been registered, or is in dispute. These cases require cadastral officers not only to have a firm grasp of legal regulations but also to have the skills to mobilize and mediate, while closely coordinating with residential groups and residential areas to verify the origin of the land.
Mr. Hoang Minh Hai - Vice Chairman of Dai Mo Ward People's Committee - said that since the Ward People's Committee was established (1.7), the locality has clearly assigned tasks to departments and offices; seriously implemented instructions on organizational structure, administrative reform and key programs of the industry.
According to Mr. Hai, the two-level government model has contributed to improving proactiveness at the grassroots level, shortening processing procedures, and increasing the effectiveness of state management, especially in the agricultural and environmental sectors. Some areas have achieved clear results such as: compensation, support, land acquisition, land use conversion, environmental protection in the locality. However, he also frankly pointed out the difficulties: the concurrent staff has many jobs, lacks professional human resources and is still confused when taking on new tasks.
Mr. Ta Van Tuong - Deputy Director of the Department of Agriculture and Environment - said that to implement the two-level government model, the department has advised on the implementation of the provisions in Decrees No. 131, 136, 151; at the same time, reviewed and received 104 tasks from superiors and transferred 147 administrative procedures to the commune level, ensuring a smooth implementation process.
Along with that, the department has assigned 126 officers of the Land Registration Office to directly support 126 communes and wards, in order to enhance the capacity to process land records at the facility.