An increase of 11% compared to normal days
According to calculations by Noi Bai airport representatives , during the National Day holiday of September 2, the number of passengers traveling by air through Noi Bai International Airport is expected to increase by 11% compared to normal days.
It is expected that during the 4-day holiday there will be about 338 thousand passengers and more than 2,100 flights through Noi Bai International Airport.
The highest day will serve more than 96 thousand passengers (on September 3 with nearly 35 thousand international visitors, more than 61 thousand domestic passengers), and 569 flights (238 international flights, 331 flights). domestic flights).
Noi Bai International Airport will strengthen security and proactively operate exploitation plans.
A representative of Noi Bai Airport said that, following the direction of the Civil Aviation Authority of Vietnam, from August 31 to September 3, 2024, Noi Bai International Airport will apply level 1 enhanced aviation security control measures, proactively prepare plans to serve the peak of the National Day holiday.
The port has deployed to units a coordination plan to improve exploitation capacity, placing staff directly in sensitive areas to avoid congestion and local overload during working hours. peak season in passenger terminal areas (traffic hall in front of the passenger terminal, car park toll lane, airline check-in area...).
Closely coordinate with airlines and ground service units to ensure the quality of international baggage drop-off services, flexibly limit family members to see off during peak hours at Passenger Terminal T2. ..
Coordinate closely with airlines to fully and promptly grasp flight plans to develop plans to exploit aircraft parking locations, assign check-in counters, arrange aircraft gates, and allocate runways. loading luggage to…. Strictly check and supervise, ensuring 100% of passengers, luggage, goods, postal items, and objects are checked and screened for security before being placed in restricted areas, quarantined, or boarding aircraft. ..
Pay attention to ensuring service quality
The port also arranges enough human resources to be on duty at the information desk, automatic customer care switchboard, hotline to ensure service quality, etc. to ensure 24/7 duty to promptly guide and support operations. guest.
Thoroughly ensure that officers and employees, especially those directly serving passengers, maintain proper posture and behave civilly and politely.
The port requires concessionaires to make commitments and develop plans to ensure passenger service during holidays, requiring service time, quality of goods, and means of transporting passengers within time frames. early morning, late night.
Some things passengers need to pay attention to
Noi Bai Airport representative reminded passengers to always check if their identification documents are still valid; Read the instructions carefully to prepare luggage according to regulations; After checking in, you need to line up for security check and other procedures, avoid waiting for each other, causing local congestion and flight delays; Check your belongings and personal belongings, making sure not to forget them before leaving the station or airport; Download and use the iNIA application on your smart phone to quickly update flight information and check-in area locations.
