Vietnamese businesses gradually move deeper into AI applications

Nhóm PV |

From facial recognition in and out of residential areas, early warning of fire and explosion signs, to building work plans, writing event scripts… AI can participate.

Bringing AI to Life

In recent years, the world has witnessed a technological explosion with a series of new trends such as cloud computing, virtual reality technology, 5G technology, big data and especially artificial intelligence (AI).

AI is considered the biggest technological revolution since the advent of the Internet. Especially for businesses, applying AI to production and business helps increase productivity, reduce costs and improve production and business efficiency.

Nowadays, AI tools are becoming more and more popular and are designed to optimize business operations. Many businesses have used AI to analyze consumer behavior, optimize advertising strategies, improve customer service, reduce personnel costs, and enhance user experience...

Notably, recently, AirCity Company Limited, a technology startup in Ho Chi Minh City, has successfully developed a device and solution to detect fire and explosion thanks to the application of AI technology. AirCity has applied this solution to the management and operation of apartment buildings and boarding houses.

Mr. Tran Van Thi - Co-founder of AirCity said: "We have a solution to upgrade normal cameras to AI cameras, and successfully developed the NEON solution specializing in identifying and detecting fires early through cameras. NEON helps detect early signs of fire and explosion through intelligent AI image analysis such as smoke or small flames to alarm through AirCity's management application".

This solution can help solve the problem of fire warning, help intervene in the fire early in the first 3 minutes when the accident occurs, minimize damage and better protect the community. It also helps homeowners and tenants feel more secure.

In addition, in population management, NEON solution can also count people, recognize license plates, and recognize faces to help control the number of people and vehicles entering and leaving residential areas. In case of detecting strangers or strange license plates, the software will also send out warning information.

“We also apply AI technology to some automated steps such as managing customer rental contracts, payment invoices, etc. Normally, if we manage in the normal way, we can only manage 3-5 buildings, but applying AI can help us manage 10-15 buildings, which is very optimal and helps us save costs,” shared the co-founder of AirCity.

Improve work efficiency, reduce personnel costs

Sharing about the application of AI in building management and operation, Ms. Hoang Nguyet Minh, Senior Director, Commercial Leasing Department, Savills Hanoi said that the trend of smart offices has begun to appear. In some buildings managed and operated by Savills such as Grand Terra - 36 Cat Linh, AI has been applied in combination with facial recognition technology to control people entering and leaving the office area. This technology allows to evaluate the behavior of people entering and leaving, and automatically sends warnings to the security room when detecting unusual signs.

Or at the Capital Place project, customers can self-register to enter and exit the office via QR, helping to reduce pressure on the reception department as well as helping customers receive faster support, improving the tenant experience and reducing the workload for employees.

Savills representative assessed that the trend of technology-integrated offices will develop strongly and promise to bring many conveniences in the future.

Another field is communication - marketing, the ChatGPT application has been "famous" recently and has "shouldered" most of the work of communication - marketing staff when using this application.

Ms. Thu Huyen, Head of Communications - Marketing of a Pharmaceutical company in Hanoi said: "ChatGPT can help us plan monthly content, plan to build communication channels, plan to promote a campaign such as charity programs, holidays, Tet..."

“In 1 day, if working at full capacity, ChatGPT can help me produce a month-long posting plan for my fanpage and optimize the elements in the posting schedule. ChatGPT can also create 10 video scripts in a few clicks, then I just need to edit them to suit the situation. In total, it only takes about 2-4 hours for 10 complete scripts.”

“Therefore, applying ChatGPT has helped the company save significantly on costs and personnel. A ChatGPT account costs VND500,000/month but can be used by up to 5-10 people and the work is much more efficient. If the previous marketing team was 15-20 people, now 5-10 people can handle the same amount of work,” Ms. Huyen shared.

Nhóm PV
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