In order to facilitate people when performing administrative procedures, Thach Khoi ward (Hai Phong city) has established a "Administrative Procedure Support" group with officials in charge of each specific field.
According to Thach Khoi Ward, the establishment of a support group is one of the practical solutions to promote administrative reform and improve service quality at the local Public Administration Service Center. The group operates under the motto "Government for the People", helping people access procedures more quickly and conveniently, especially in the context of the increasingly expanding application of information technology.
When people and organizations come to contact to complete the procedures, they will be guided and answered directly via the phone number of the staff in charge of each field, including:
Justice - Civil status: 0327.568.168
Land - Construction: 0922.322.255
Health insurance, social insurance: 0972.571.978
Culture - Society, Finance: 0976.964.382
All comments and feedback related to the process of handling administrative procedures are received through Mr. Nguyen Xuan Bien - Deputy Director of the Thach Khoi Ward Public Administration Service Center, at 265 Thach Khoi Street, Hai Phong City.
The disclosure of the list of support staff and specific contact phone numbers is expected to help people easily access services, reduce waiting time and increase satisfaction in handling administrative work at the facility.
