In what forms are violations in e-commerce handled?

Lawyer Ho Thu Trang, YouMe Law Company Limited answers:

Article 39 of the E-commerce Law 2025 (effective from July 1, 2026) stipulates the handling of violations in e-commerce as follows:

1. Organizations and individuals participating in e-commerce activities that violate the provisions of this Law shall be handled in the following forms depending on the nature, severity, and consequences of the violation:

a) Handling administrative violations according to the provisions of law on handling administrative violations;

b) Blocking access, temporarily suspending the transaction function of e-commerce platforms; removing content, temporarily suspending, terminating violating accounts on e-commerce platforms; withdrawing from the announced list of e-commerce platforms that have been confirmed for notification and registration; withdrawing from the announced list of organizations providing electronic contract authentication services in trade that have been licensed;

c) Forcing the implementation of remedial measures, restoring the rights of relevant parties;

d) Compensation in cases of causing damage to e-commerce participants in accordance with the law;

e) In case e-commerce activities show signs of crime, they will be considered for criminal handling according to the provisions of law.

2. The Government shall specify the points a, b and c of Clause 1 of this Article.

Thus, from July 1, 2026, organizations and individuals participating in e-commerce activities that violate the provisions of law may be handled by the above-mentioned forms depending on the nature, severity, and consequences of the violation.