When your hands and hearing replace light
Located in the premises of the Center for Training Cadres and Rehabilitation for the Blind (Hanoi), at cafe More Hanoi, sound seems to play a special role. The swerving sound of the ice cubes touching the cup wall, the sound of the coffee grinder, the final shaker sound... are all not only familiar sounds but also important guides for baristas working behind the mixing stall. They are blind workers, using their own hands, hearing and an extraordinary memory to replace light.
To create a standard drink, every step is meticulously and accurately done. One of the most effective assistants is the scale that knows how to speak. This device is capable of reading the weight of the ingredients, helping baristas to measure accurately up to every gram without using vision.
For Ms. Than Thi Thu Hang, a brewing employee here, this job has brought a huge change. After losing her sight, she faced a feeling of stagnation, afraid that her opportunities would be limited.
"The brewing job seems to require continuous observation. But through the training process, I learned to believe in my other senses. Now, remembering the recipe or feeling the thickness of the ingredients has become a reflex. This job not only gives me a source of income, but also returns me my goals and a truly understanding community, Ms. Hang shared.
We can do what bright-eyed people can do
Pride and optimism spread strongly among each employee here. Mr. Le Anh Phuong, another barista at the restaurant, said that the baking profession has been his long-standing dream.
That is my passion but I have not had the opportunity to study and work. When I learned that the center was opening a mixed-use training class for the blind, I immediately registered, said Mr. Phuong.
Fortunately, the coffee shop opened right after his course ended, and he was admitted. I want to develop myself further in this field, constantly studying and practicing to create delicious drinks for customers. So that everyone can feel that blind people can do what normal people with bright eyes can do," said Mr. Phuong with a determined look.
That dedication is nurtured by a team of dedicated managers. Ms. Van Anh, the restaurant's manager, is always close to ensure that employees have the most favorable working environment. She explained the importance of supporting tools: The restaurant uses a talking scale. When you measure, the scale will issue an index. For example, 30ml would read as "thirties". Thanks to that, you will stop at the right time, avoid having to bend down to look closely, the scale is very supportive.
After nearly a year of operation, this model has become a familiar destination for many students and office workers. Customers come here not only because of quality drinks and the quiet space, but also to feel and appreciate the talent and determination of the special people behind the mixing counter.
