On the afternoon of July 12, Associate Professor Dr. Dao Xuan Co, Director of Bach Mai Hospital, said that the hospital will change its medical examination and treatment process from August 1 to better serve patients.
Accordingly, patients can register for examination via the app or call center to schedule an appointment. It is expected that patients who are examined after hours can receive health insurance payments according to regulations. In addition, the hospital also opens many clinics from 5 a.m. to limit people lining up from 4 a.m. waiting to be examined. The hospital will open additional examination hours from 5:00 p.m. to 9:00 p.m., from Monday to Sunday.
Every day, Bach Mai Hospital receives from 8,000 to 10,000 patients for examination. Many people come from small provinces and remote areas, so when rapid examination is implemented, patients get results early and return home the same day.
"The hospital has specific arrangements, for example, the imaging department, in the morning for outpatients, and inpatients in the evening. Expanding the examination hours will solve the problem of patients gathering in large numbers in the morning. This way, patients living far away can still be examined, scanned and get results within the same day without having to wait longer. This helps reduce treatment costs for patients, especially those living far away Patients in Dien Bien, Son La, Lai Chau... can get on the bus and go home the same day," Associate Professor Dr. Dao Xuan Co said.
Out-of-hours examination also helps a number of patients who are officials, civil servants, public employees, workers... who normally have to take time off to go for examination, but now after office hours, they can still be examined normally.
Besides, digital transformation also helps patients a lot in the medical examination and treatment process. Patients can book an examination via the app or call to make an appointment. This will stretch out the examination time during the day, divide the time to make a reasonable appointment for the patient, and avoid the patient having to come there at the same time.
