Expanding distribution channels
In the context of the insurance market increasingly focusing on innovating the business model, Chubb Life Vietnam has gradually developed a distribution channel, especially the Infinity partner channel - a modern-style form, aiming to improve access and serve customers more effectively. This model is designed to suit the Vietnamese market, combining professional operating standards with local cultural understanding and specific capabilities of the consulting team in each area.
The establishment of Infinity offices in Ha Tinh, Nghe An, Vinh Long, Phu Tho, Can Tho, Hung Yen, Lam Dong, Quang Ninh, Da Nang, Thanh Hoa, Tay Ninh and Ho Chi Minh City not only helps expand the coverage of the Chubb brand, but also creates a professional working environment, providing maximum support for partners, while helping consultants develop without limiting their abilities, identity and career. The most important thing is that customers have the opportunity to enhance their modern service experience and a completely new service style.
"Our goal when developing the Infinity model and supporting business partners with leading digital technology is to help customers in all regions and areas easily and safely access the most suitable life insurance solutions for each person and each family," shared General Director of Chubb Life Vietnam, Mr. Nguyen Hong Son.
The 20-year journey - Taking people as the root
With the message "In insurance, Chubb is worried - given a free life", Chubb Life Vietnam is strongly promoting the free life journey for customers with a solid financial foundation, creating opportunities and the ability to choose a wide range of future opportunities. With the Infinity office system expanding nationwide, customers can experience personalized, proactive and synchronous consulting services. In particular, Chubb Life Vietnam has integrated many modern digital technologies to help customers access and manage contracts quickly and easily.
The strategy of "putting people at the center" not only focuses on customers, partners, and agents but also on the staff, including sales teams operating across the country. The company is always in the perspective of employees to grasp the thoughts, orientations and urgent needs to establish appropriate human resources policies.
Chubb Life Vietnam is one of the few Vietnamese enterprises to be named in the "golden list" of Best Workplaces in Asia for the 6th consecutive year, and also won the title of "Enterprise that cares for employees excellently" within the framework of the international award organized by HR Asia Magazine in 2024 and 2025; and was honored as "Sustainable Working Environment" in 2025.
