On October 14, the Dak Lak Provincial Department of Health said it had received information related to people's complaints about the Central Highlands General Hospital being accused of being stuck during the treatment of a patient in a traffic accident.
Immediately after receiving the feedback, the Department of Health requested the Central Highlands General Hospital to report the incident in detail for consideration and handling according to regulations.
Previously, Mr. V.Q.H. (residing in Lam Dong province) shared his frustration about the treatment of his younger brother V.Q.D (25 years old) at the Central Highlands General Hospital.
According to the reflection, Mr. D was admitted to the hospital at 5:48 a.m. on October 7 with multiple injuries to the head, jawline and crushed right toes.
After the examination, the hospital diagnosed the patient with head injury and crushed leg, no blood clots or traumatic brain injuries were detected. After 3 days of treatment, Mr. D was discharged from the hospital without a prescription.
However, when he returned home, seeing that Mr. D was still in a state of drowsiness and had no signs of recovery, his family took him to a private hospital for examination.
The CT scan results here showed Mr. D with a broken front wall of the jawline, a blood clot in the seeps, a loose bone near the bridge of the nose, and swelling in the cheeks and eyes.
The family said that the Central Highlands General Hospital had taken a CT scan twice but did not detect these lesions, so Mr. H returned to the hospital to clarify the incident.
Mr. Nguyen Ngoc Thinh - Deputy Director of the Central Highlands General Hospital - confirmed that the hospital had received the information and requested the relevant individuals to explain.
Mr. Thinh said: "The injuries of patient V.Q.D were fully recorded in the medical records. However, due to technical negligence when printing a discharge paper, the above information is not complete. This was a mistake in the printing process, not a misdygnosis and did not affect the patient's treatment regimen".
"The hospital has apologized and requested to reissue the full discharge papers, but the family did not agree. We have reviewed and reminded the staff not to repeat the same negligence. I hope the family understands, but they still do not accept it" - Mr. Thinh shared more.
