Sending a question to the Hanoi City Electronic Information Portal, reader Xuan Chiem said: "On December 12, 2025, I submitted the application "1489 - QT - 04.T - Registration, issuance of Certificate for land plots with increased area due to changes in boundary compared to the issued Certificate" on https://dichvucong.hanoi.gov.vn/.
However, by December 31, 2025, my application is still in the "Newly registered" state. I don't know if my application has any problems that have not been received for so long?
The City Center for Communication, Data and Digital Technology would like to provide the following information: To look up submitted dossier information, please log in with your personal account on the National Public Service Portal at: dichvucong.gov.vn.
After successfully logging in, readers please click on the personal account name in the right corner of the screen, then select the Personal Information section.
Here, in the Personal Records section, the system will display a list of applications submitted by readers, including information about the results of settlement and the status of each application.
Readers are requested to select the application they need to look up and see details in the Personal Records section to fully understand the status of their application settlement.
If you need additional support or encounter difficulties in the process of searching, please contact the Support Hotline 024.1022 (switch number 7) for guidance and answers.
