On May 26, at the Conference to deploy the Plan to coordinate and pilot support for wholesale and retail stores and household businesses to digitally transform in Da Nang City, Ms. Tran Thi Quoc Hien - Director of the Department of Digital Economy and Society (Ministry of Science and Technology) presented a plan to coordinate the program implementation.

The plan aims to support wholesale and retail stores and household businesses in the city to access and apply digital transformation in business operations.
According to the leader of the Department of Digital Economy and Society, the plan is implemented based on the task of "Building and implementing a program to support retail stores in digital transformation" assigned by the Prime Minister in Decision No. 411/QD-TTg in 2022 on the National Strategy for Digital Economy and Digital Society Development to 2025, with orientation to 2030.
The plan sets a target of 90% of wholesale and retail stores and business households in the city having access to information about the program; 10,000 stores and business households are surveyed and evaluated for the level of digital transformation; 90% of households participating in the survey are consulted, guided, and supported to access and use digital platforms and tools suitable to actual needs.

For effective implementation, the program is implemented in three steps.
The first step is that state agencies and businesses focus on propaganda and raising awareness for business households about the necessity of digital transformation to survive and develop in the digital age.
Step two, support stores and business households to assess the current status of digital transformation to recommend effective business development opportunities based on digital platforms.
The Ministry of Science and Technology has built an online assessment tool at rdx.gov.vn, allowing people to self-check "digital health" for free with smartphones or computers connected to the Internet. The system will automatically evaluate according to 5 levels: Starting, Starting, Acceleration, Optimization and Intelligence.
Step three, support stores and business households to implement solutions and digital platforms suitable to the current digital transformation situation.
Many digital technology businesses and banks will accompany and support through preferential policies such as free sales management software, electronic invoices, digital signatures, .biz.vn domain names, websites and support for optimizing sales channels through social networks.
Leaders of the Department of Digital Economy and Society expect that, with determination from the Central Government and the advantages of Da Nang in digital transformation, the plan will create "breakthrough" results, have strong spillover effects, contribute to promoting socio-economic development of the city and become a model for other localities to refer to.