Diverse job positions
Along with the development of tourism, the system of hotels, resorts and service businesses is increasingly expanding. This leads to a large demand for human resources, especially workers with expertise and ability to meet actual jobs.
According to Ms. Nguyen Thi Hong Ngoc - Head of Hotel - Tourism Department, Hanoi College of Commerce and Tourism, Hotel Management is one of the industries with positive career prospects in the coming time.
As tourism develops, hotel systems, resorts and service groups continue to expand, and the demand for high-quality human resources also increases.
Businesses not only require workers with high expertise, but also prioritize candidates with professional skills, foreign language proficiency and professional working style" - Ms. Ngoc said.
According to her, Hotel Management is suitable for dynamic, confident people who like to communicate and want to work in a professional environment. The love of work also helps students form a professional awareness and be more proactive in the learning process.
At Hanoi College of Commerce and Tourism, the training program is linked to businesses, while focusing on equipment and learning environment. After graduation, students can work at hotels, resorts, travel companies and service corporations at home and abroad. Popular positions include receptionists, room staff, restaurants, room booking, marketing or event organizers.
Accordingly, new graduates usually have a salary of 8-12 million VND/month. For those with good foreign language skills, working in 4-5 star hotels, income may be higher thanks to service allowances, bonuses and other regimes.
Many students of the school, right from the internship at 5-star hotels, have been officially recruited. After a few years, some have taken on management positions" - Ms. Ngoc shared.
Necessary competencies
From the business side, Mr. Pham Van Mien - General Director of Viva Travel International Trading and Service Joint Stock Company - assessed that the Hotel Management industry still has a large demand for human resources.
However, workers today not only need professional skills but also foreign languages, communication skills, technology and adaptability to the working environment in the digital age.
According to Mr. Mien, learners need to focus on 5 groups of competencies. First of all, professional nghiệp vụ such as reception, room, restaurant, hotel operation and customer care.
Next is foreign languages. English is a common foreign language that is needed, having a second foreign language will create more advantages.
Communication and situation handling skills are also very important because hotel industry personnel often work directly with customers. In addition, learners need to get acquainted with technology, from hotel management systems, booking, online sales to marketing and AI tools.
Finally, practical experience and service thinking. According to Mr. Mien, students need to intern early and get acquainted with the corporate cultural environment.
Instead of just studying theory at school, you need to intern early, get acquainted with the corporate culture environment to have a closer perspective on the profession and adapt to customers more closely" - Mr. Mien said.
In addition to professional knowledge, accumulating skills and practical experiences right during the learning process will help young people have better preparation before entering the labor market.
Currently, there are many educational institutions nationwide training in Hotel Management such as: National Economics University, University of Commerce, Hanoi University of Industry, Hanoi Open University... The benchmark score for the major ranges from 18 - 26 points.
