Accordingly, people reporting violations in the field of road transport such as carrying more people than the prescribed number, increasing ticket prices beyond the prescribed limit, overcrowding and squeezing passengers, driving on the wrong route, stopping to pick up and drop off passengers in violation of regulations, traffic jams and other violations (drinking alcohol while driving, using phones, using drugs, not wearing helmets, speeding, transporting prohibited goods, fire and explosion risks), traffic accidents... are requested to contact mobile phone number 0995676767 or landline number 069.2342608 (Traffic Police Department).
To report information about overload at train stations and bus stations; ticket sales, ticket price increases beyond regulations, and wrong routes, please contact the phone number: 0876669855 (Transportation Department - Vietnam Road Administration).
For problems with traffic organization, roads, traffic lights, overloading, traffic jams on highways and national highways, please contact phone number: 0916.608.085 (Traffic Safety Department - Vietnam Road Administration).
To report and receive information about railways, please contact the phone number: 0865367565 (Vietnam Railway Authority); to report and receive information about aviation, please contact the phone number: 0916562119 (Vietnam Aviation Authority);
To reflect and receive information about waterways, please contact phone number: 0942.107.474 (Inland Waterways Administration).
People who want to report and get information about maritime, please contact the phone number: 0914689576 (Vietnam Maritime Administration); for general reports on traffic safety and order, traffic accidents, please contact the phone number: 0819115911 (Office of the National Traffic Safety Committee).
In addition, the National Traffic Safety Committee recommends that localities publish the hotline number for local traffic safety on the electronic information portals of the People's Committee, Police, and Department of Transport of provinces and centrally run cities so that people can contact and report traffic safety problems under local authority.
The agency also noted that before reporting to the hotline, traffic participants need to have full information about the time, location, vehicle license plate, violation or problem causing traffic disorder; prioritize using text messages to ensure accuracy, convenience and safety.
