The tax industry is determined to transform digitally
On the afternoon of September 8, the Tax Department organized the Tax Industry Digital Transformation Fair to celebrate the 80th anniversary of the Industry's Traditional Day.
In his opening speech, Deputy Director of the Tax Department Mai Son said that the digital transformation orientation for the period 2025-2030 is built on the foundation of an information technology system that has been developed for more than 30 years. Currently, the industry's IT system is deployed synchronously across all tax management functions, from registration, declaration, tax payment to tax obligations management and taxpayer support.
To continue to carry out the task of innovation and digital transformation, the Tax sector hopes to continue to receive close guidance from the Government, the Ministry of Finance, the close coordination of ministries, departments, and branches, as well as the support of the business community and technology corporations and companies in consulting and providing services to taxpayers, Mr. Mai Son emphasized.
Within the framework of the fair, the Tax sector, units under the Ministry of Finance and many technology companies introduced products and IT applications to serve the management and support of taxpayers. Electronic tax services and electronic invoice systems nationwide are considered a breakthrough in procedure reform, reducing compliance costs, demonstrating the determination of tax authorities.
Digital transformation has gradually applied artificial intelligence (AI), built a large database (Big Data), and deployed new tools such as virtual assistants and chatbots. These efforts help tax management to become increasingly comprehensive and digital, improve management efficiency, and at the same time facilitate taxpayers, affirming the image of a professional, transparent and innovative tax authority.
However, the Tax sector also faces many challenges. Currently, the tax authority manages more than 1 million enterprises, 300,000 organizations, 2 million business households and individuals, and more than 80 million personal tax codes. The explosion of the digital economy, cross-border e-commerce, the need to streamline the apparatus and the pressure to increase state budget revenue require comprehensive innovation. The industry identifies digital transformation as a key solution, redesigning the entire business process in the direction of taking taxpayers as the center.
Completing a fair and synchronous tax policy
According to Director of the Tax Department Mai Xuan Thanh, digital transformation of the Tax sector is closely linked to the Politburo's orientation in Resolution 57-NQ/TW on breakthroughs in the development of science, technology, innovation and national digital transformation, signed and issued by General Secretary To Lam on December 22, 2024.
Resolution 57 emphasizes this as the main driving force to develop modern productive forces, perfect national governance and prevent the risk of falling behind, bringing the country a breakthrough in the new era.
Implementing the spirit of the resolution, the Tax sector also implemented the Tax System Reform Strategy 20212030, with the goal of perfecting a fair and synchronous tax policy; building a streamlined and professional apparatus; and promoting comprehensive digital transformation.
Accordingly, three pillars are identified including: a complete, modern, integrated tax management institution; honest, professional, innovative human resources; and integrated, modern IT infrastructure. The Tax sector considers this a guideline to complete the tax system reform target for the period 2025-2030.
Leading technology companies introduce new applications to support taxpayers
This fair attracted the participation of many world-class technology companies such as IBM, Microsoft, HP, Google, Dell, and domestic enterprises such as NCS, Bkav, Mobifone, FPT, CMC, Tecapro, Viettel, VNPT, KiotViet, Sapo, Misa. The booths display many products applying AI, chatbot, IT equipment to serve the management and support of taxpayers.
At the Digital Transformation Fair, Ms. Nguyen Thi Minh Khue, Deputy General Director of Sapo shared that Sapo brought to Sapo OmniAI - Comprehensive, closed-channel, AI-interconnected sales management solution from sales, order processing - transportation - payment, to issuing electronic invoices and declaration, accounting.
Attendees can experience Sapo OmniAI solution combined with Sapo's channel - technology that helps collect all sales data from many channels (stores, e-commerce platforms, websites, social networks, chat applications) in one place, synchronously throughout and integrating AI in the entire process. "AI (Sapo Intelligence) supports from multi-channel posting, centralized chat management, processing orders - inventory - promotion - payment - transportation, to revenue analysis, warnings of electronic invoice errors and suggestions for optimal tax declaration options," Sapo representative pointed out.
At MISA booth, leaders directly listened to MISA General Director introduce MISA AMIS Consolidated Enterprise Governance Platform. The platform is highly appreciated and is expected to continue to make a strong contribution to the digital transformation process of the Tax sector in the new period.
MISA AMIS is designed according to the specific characteristics of each field and scale, while connecting with essential services such as banking, tax, social insurance, e-commerce, recruitment, transportation... to help gather data and open up opportunities to access loans. Accordingly, the MISA Lending platform integrated on MISA AMIS has connected with banks to disburse nearly VND30,000 billion to small and micro enterprises, contributing to unblocking development capital flows.
Speaking at the event, Director of the Tax Department Mai Xuan Thanh affirmed: The Tax sector highly appreciates the support and active participation of the business community, business households, and people in the digital transformation process. This is an important factor for the industry to successfully implement the goal of building a modern, transparent, effective and efficient tax system, contributing to the national digital transformation program according to Resolution 57".
