With the video recording the scene of a woman constantly cursing and punching and kicking the opponent, it opens up a stark cut of public behavior culture and the mechanism of human emotions.
Culture of behavior is everywhere, in every corner of life, but on the streets, seeing the essence may require looking deeper into the psychological and reaction mechanisms. In case fear erupts when seeing oneself and loved ones in danger, the nervous system switches to survival mode.
There are 2 ways to react from that survival mode, either "fighting" - expressed by loud actions, showing fierceness, wanting to control the situation, or "running away" - through silence, avoidance, not wanting conflict. Thinking about a situation you have encountered will be easier to understand this aspect.

But, it is clear that fear cannot be used to cover up, excuse anger, violent behavior and offensive words. It can be understood that, when you still have to "watch" traffic collisions on social networks with different levels of consequences every day, not only in that woman but also in you, your subconscious will form a reflex mechanism, so that when something happens to you, the question always comes out "if my loved one is okay...". That is fear, and when fear is too great, the cover of restraint is broken.
Are those who criticize that woman sure that they can keep calm if something happens!? This is not criticism, but the fast-paced life of modern times takes away many things, making the control mechanism very fragile, so violence easily breaks out.
Sadly, deviant behavior occurs right in front of the child's eyes. A lesson in wrong behavior - resolving conflicts with fists - has been sown into the child's soul.
On the contrary, the behavior of the elderly male driver is an expression of a culture of patience. His silence, apology and non-retaliation are not weakness but the bravery of a cold head that knows clearly "one act of patience is nine acts of goodness". The pinnacle of the culture of behavior in this story takes place at the police station, when the victim himself asks for leniency for the person who assaulted him.
He knows the source of the outbreak started from himself, from his carelessness. But the patience here can be understood as that reaction does not originate from a momentary factor. It belongs to nature, even to long-term training and cultivation.
Cultural behavior is not something we never get angry about, because emotion is a human instinct. Culture lies in a few seconds of silence between "emotion" and "action". If each person knew to stop to ask themselves: "Am I angry, or am I afraid?", we would not have turned ourselves into "aggressive people".
Training consciousness and proper response, in the end, is the way we keep our living environment less edgy and unnecessary.