Inside the Modern Public Administration Service Centers in Hai Phong

Băng Tâm |

Hai Phong - Preparations for the operation of the two-level government model in Hai Phong have been basically completed, ready for official operation from July 1.

At the regular meeting in June, the Chairman of Hai Phong City People's Committee said that up to now, the preparation for the operation of the two-level local government model has been completed and is ready for official operation from July 1, 2025.

Previously, according to the report of the Department of Science and Technology, the city completed the connection of the Television Conference via the specialized data transmission network to 114 communes, wards and special zones to ensure stability and smoothness. The city has completed reviewing and updating all online public services of the city based on the national database on administrative procedures; updated the entire list of administrative procedures, fee and charge information of the city on the National Database on administrative procedures; conducted testing and integration on the National Public Service Portal, ensuring the provision of 100% of the city's online public services on the National Public Service Portal in June 2025.

Units complete upgrading and updating the document processing process to comply with the 2-level government model; prepare infrastructure for backup, and store data for district and county-level agencies that will stop operations. In addition, complete the review and plan to expand the reporting information system of the City People's Committee currently operating at the City People's Committee Office, expand 3 more blocks of the City Party Committee, City People's Council, and Fatherland Front.

Model of arranging online meeting rooms, decorated makets at the unified and synchronous commune-level administrative service centers of 114 communes, wards and special zones. Localities make the most of existing equipment in agencies, ensuring sufficient conditions for official operation from July 1.

Some images at commune-level public administrative service centers in Hai Phong:

Tai phuong Thuy Nguyen, dia phuong da bo tri 1 may lay so xep hang tu dong va 12 man hinh hien thi so (treo tran); 1 bo may tinh (kem may scan de cong dan chu dong scan ho so ca nhan); may tinh (kem man hinh ti vi co lon 75 inch) de phuc vu cong dan tra cuu thu tuc hanh chinh. Phuong cung trang bi 12 bo may tinh cho can bo cong chuc thuc hien nhiem vu cong tac van thu; phuc vu tiep nhan ho so thu tuc hanh chinh va cac thiet bi de nguoi dan gop y ve su hai long. Ảnh: Minh Khue
In Thuy Nguyen ward, the locality has arranged 1 automatic queueing machine and 12 digital display screens (hanging on the ceiling); 1 computer set (with a scanning machine for citizens to proactively scan personal records); a computer (with a large 75-inch TV screen) to serve citizens looking up administrative procedures.

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Thien Huong Ward Public Administration Service Center on the day of trial operation.
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Thuy Nguyen Ward equips 12 computers for civil servants performing clerical work; serves to receive administrative procedure records and equipment for people to comment on satisfaction. Photo: Minh Khue

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At the Kien An Ward Public Administration Service Center, the working space, equipment, machinery, and vehicles are invested synchronously and modernly, meeting the requirements of receiving and handling administrative procedures, serving the people.
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Automatic number Taker at Kien An Ward Public Administration Service Center.
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Modern and synchronous machinery system at Kien An Ward Public Administration Service Center, ready to operate from July 1.
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Public Administration Service Center in An Hai Ward on the day of trial operation. Photo: Viet Cuong
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An Hai Ward arranges a team of cadres and civil servants to receive and handle administrative procedures on the city's shared electronic system, ready to guide people to submit documents online at home, gradually improving the quality of service for people and businesses. Photo: Viet Cuong
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In An Phong ward, the Public Administration Service Center has been fully invested in and equipped with modern facilities and equipment; the team of cadres and civil servants are clearly assigned tasks, participate in in in-depth training, be ready to meet the requirements of the task, ensure the center's smooth and effective operation from the first day of implementation.
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People in An Phong ward highly appreciate the spacious, modern working space and the professional, friendly and dedicated service attitude of the staff and civil servants at the center. Photo: Viet Cuong

Tai tru so UBND phuong Dong Hai (moi) duoc thanh lap tren co so sap nhap phuong Dong Hai 1, Dong Hai 2 va phuong Nam Hai (quan Hai An), doi ngu can bo duoc tap huan bai ban, co so vat chat tai Trung tam Phuc vu Hanh chinh cong thiet lap day du, hien dai, dong bo, san sang phuc vu nhan dan tu 1.7. Ảnh: Mai Chi
At the headquarters of the People's Committee of Dong Hai Ward (new) established on the basis of merging Dong Hai 1, Dong Hai 2 Wards and Nam Hai Wards (Hai An District), the team of cadres who have been trained systematically and have facilities at the Public Administration Service Center established in a complete, modern, synchronous manner, ready to serve the people from July 1.
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Hoàng Khôi |

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