ESale+ is a sales support application integrated on a mobile platform, helping sales teams reach customers quickly, effectively manage information and improve consulting quality. The application acts as a "digital assistant" accompanying sales staff anytime, anywhere, while ensuring the ability to synchronize data, track processing progress and record interaction history with customers in real time. The implementation of ESale+ has helped Eximbank shorten the sales process, increase labor productivity and facilitate personalization of services according to the needs of each customer - one of the important criteria in the customer center strategy.
In addition, the Business Process Management (BSM) system is designed to automate and standardize internal processes at the bank. Instead of manual processing through many steps and departments, processes such as credit approval, account opening, transaction processing, trade finance, international money transfer, etc. have now been digitized synchronously, helping to shorten processing time, control risks and improve operational efficiency as well as customer service quality.
Both of these solutions are highly appreciated at the 2025 designers' Awards thanks to their practical application, clear operational efficiency and the ability to improve customer experience - factors that are increasingly becoming the norm in the digital banking industry.
Being honored in two categories at sao Khue 2025 continues to affirm Eximbank's correct and effective orientation in the process of modernizing operations. The bank not only invests in technology, but also aims to maximize the value of data and automation to build a flexible, personalized and safe service ecosystem.
Previously, Eximbank was awarded many prestigious titles such as: Top 10 Pioneering Enterprises in deploying digital technology, innovation 2024; Outstanding Technology products and Digital Transformation 2024; Top 10 Strong Brands of Vietnam 2024; Outstanding Asian Enterprises (APEA 2024)... These awards are a testament to the bank's steady progress in technology, governance and sustainable development strategy.
According to the 2025-2026 orientation, Eximbank continues to focus on three pillars of digital transformation: perfecting the product - service ecosystem, modernizing technology infrastructure and promoting green banking. In particular, enhancing the application of technology in management, sales and internal operations is the foundation for banks to build a streamlined, environmentally friendly operating model and bring a consistent experience to customers at every touchpoint.
With a clear strategic orientation and a solid technology platform, Eximbank is gradually affirming its pioneering role in building a modern, sustainable digital banking model and focusing on customers in Vietnam.
This award is not only a recognition of Eximbank's continuous efforts, but also a source of motivation for the bank to continue to innovate, develop and actively contribute to the common prosperity of the community as well as the Vietnamese digital economy.
